Tania Chiloane

To gain relevant experience in the Human capital industry and continuously develop own expertise in terms of profession, industry and legislation knowledge. To be a competent member of the Human Resources department and take ownership for driving my career development. To contribute to continuous innovation through the development, sharing and implementation of new ideas.

Client Retention Specialist - MOMENTUM - Centurion

(2023-02)

• Completing reinstatement forms with clients telephonically with a sense of urgency
• Contact clients who cancelled policies to improve and retain business
• Engage with clients and provide solutions to their queries
• Keeping the clients informed if any unresolved queries are outstanding and refer them to the relevant departments if needed

Casual Sales Assistant - CAPE UNION MART GROUP - Poetry Sandton

(2021-12 - 2021-12)

• General sales and POS management
• Customer engagement to ensure excellent customer services
• Housekeeping and organising stock
• Packing and planning
• Daily banking

Vacation Job Shadowing - SOUTH AFRICAN AIRWAYS - O.R Tambo International Airport

(2012 - 2015)

The job shadowing experience helped me gain insight into the roles and responsibilities of employees in different disciplines. This opportunity helped me develop my self-confidence, interpersonal skills, and networking skills.

Bcom Hons - Industrial Psychology - University of Johannesburg (UJ) (2021)

Bcom - Industrial Psychology - University of Johannesburg (UJ) (2020)

Grade 12 - Ivory Park Secondary (2015)