Reliable and tech-savvy individual with great attention to detail, passionate about helping customers and creating positive online shopping experiences.
Request a quote with no obligation
Results-driven, Customer Service Professional with a solid foundation in retail operations, cashiering, and premium brand promotion. Proven track record of delivering high-quality client care, managing transactional accuracy, and maintaining brand standards. Adapt at navigating administrative tasks, resolving customer queries efficiently, and ready to transition transferable customer care skills into a high-standard digital support environment.
Panda Stores | General Worker (Contract) | Feb 2024 – Dec 2025
Delivered direct, professional customer care by resolving shopper enquiries and facilitating smooth product discovery. Assisted with inventory control, meticulously checking incoming stock against documentation to ensure data accuracy. Maintained strict floor standards and optimized product presentation to uphold the store's visual identity and brand image.
Spar Liquor | Cashier (Contract) | Jun 2023 – Aug 2023
Managed high-volume cash and digital point-of-sale (POS) transactions with a verified 100% accuracy rate.Handled front-end client relations, efficiently resolving payment and product queries with a calm and helpful demeanor. Executed daily financial reconciliations and strictly adhered to legal and company protocols regarding age-restricted sales.
Marketing Diversity | Brand Promoter (Contract) | Mar 2022 – Jun 2022
Represented high-tier brands (Schweppes, Reitvelle Wine) within major retail spaces, maintaining luxury-aligned communication. Educated diverse consumers on specific product features and benefits, effectively building brand awareness and influencing buying decisions. Established and maintained high-quality, high-traffic promotional displays to capture customer attention and elevate brand presence.
National Senior Certificate (Matric) | Masithwalisane Secondary School | 2021 (Certificate issued 2022)
