Teanna Thambiran

A highly diligent and process-driven professional with a strong background in administration, quality assurance, and international customer service. An analytical thinker and fast learner, dedicated to achieving 100% accuracy in every task. Thrives in high-pressure environments and is committed to exceeding organizational goals through adaptability and hard work.

Administrative Assistant | Stock Controller Administrative - Hirsch's

• Managed financial administration including debit/credit age analysis and supplier payments.
• Streamlined office efficiency through procurement and systematic register maintenance.
• Liaised with technicians to ensure seamless operational workflows.
• Handling spares.
• Capturing the Stock.
• Creating PO and GRN.

Quality Assessor - BCC Telecommunications

(2024-04 - 2024-10)

• Monitored and assessed live and recorded calls for campaign compliance.
• Evaluated performance metrics to maintain high-quality service standards.

Customer Service Agent (International – UK) - CCI

(2023-01 - 2023-05)

• Managed broadband renewals and cancellations for UK-based clients.
• Maintained high customer satisfaction scores in a high-volume call environment.

Admin / Receptionist - Mount Of Olives Trading

3 months contract

• Acted as the primary point of contact, managing high-volume calls and appointment bookings.
• Generated professional invoices and quotations for a diverse client base.

Admin Assistant - NUR Accounting

3 months contract

• Supported daily operations through detailed spreadsheet management and email correspondence.

Diploma - Grade 12 - Grove End Secondary School