Tebogo Jane Maaga

Housekeeping manager with 20 years at Southern Sun, rising from Linen Attendant to Duty Manager. Leads teams and outsourced providers to deliver high cleanliness and guest-satisfaction standards, with strong budget and stock control.

Duty Manager Housekeeping at Garden Court Hatfield (2022-05 – Present)

• Manage outsourced service providers to deliver housekeeping standards without disruption.
• Set and monitor guest expectations across the department.
• Manage the monthly budget and put effective cost controls in place.
• Planned and managed the 2022–2023 rooms refurbishment.
• Plan housekeeping projects and the annual cleaning schedule.

Assistant Executive Housekeeper at Garden Court Sandton City (2016-05 – 2022-01)

• Set and maintained cleanliness standards for interior and exterior areas.
• Managed outsourced service providers against agreed quality standards.
• Forecast staffing needs and adjusted levels to occupancy.
• Introduced linen controls that improved inventory management and reduced waste.
• Ran monthly stock counts and audits, and kept to operating budgets.

Housekeeping Supervisor at Southern Sun O.R. Tambo (2008-06 – 2016-04)

• Supervised 20–30 housekeeping staff, including schedules and performance.
• Inspected 50–90 rooms a day to maintain high cleanliness standards.
• Managed the linen and laundry operation and resolved guest complaints.

Linen Attendant at Southern Sun O.R. Tambo (2006-04 – 2008-06)

• Kept linen records and guest-room supply levels accurate and up to date.

Certificate in Accommodation Services (2015)

Matric Certificate – Masithwalisane High School (2002)