Tebogo Phatsimo Mongale
Cashier, Merchandiser And sales Assistant
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About
Dedicated and reliable sales and merchandiser assistant with proven experience in retail environments. Skilled in stock management, customer service, and front-end operations. Known for maintaining activity under pressure and delivering excellent customer experiences. Seeking to contribute my strong communication, organizational, and teamwork skills to a dynamic retail or service environment.
Experience
Cashier / Sales Assistant / Merchandiser - PEP Store, Klerksdorp - Klerksdorp
(2021-01)
- Delivered accurate product information and assisted customers with sales inquiries to enhance shopping experience.
- Ensured customer satisfaction through prompt service and problem resolution.
- Consistently exceeded monthly sales targets by up to 15%.
- Recognized by management for outstanding customer service and reliability.
- Received and processed stock deliveries from suppliers to maintain accurate inventory levels.
- Reduced stock discrepancies by improving inventory handling accuracy, ensuring better stock management.
- Monitored and reported on sales KPIs, contributing to informed decision-making regarding new accounts and lay-bys.
- Deliver excellent customer service by resolving enquiries with efficiency.
- Process payment transactions with high accuracy for retail customers now.
Education
Marketing Management Diploma - Marketing Management - Vuselela Tvet College, Klerksdorp (2016-01 - 2016-07)
National Senior Certificate (Grade 12) - General Education - Are Fadimeheng High School, Klerksdorp (2015-01 - 2015-12)
