Lead Scrum Master (SAFe) - ITQ Consulting PTY - Consulting at ABSA
(2025-07)
My main role was to ensure that the team lives agile values, principles and follows the processes and practices that is agreed upon.
- Lead and oversee multiple global cross functional teams, ensuring the successful delivery of various projects using agile methodologies (Scrum, Kanban, and SAFe)
- Effectively manage and facilitate sprint ceremonies and PI events to support timely development and product releases
- Support the product owner in maintaining a healthy product backlog managing dependencies, and ensuring the alignment of scope with business
- Establish and nurture strong relationships with team stakeholders, vendors, and dependent teams. Collaborate to align on project goals and expectations
- Lead PI and sprint planning sessions to establish scope, create detailed release plans, and ensure alignment with sprint goals and PI. Facilitate estimation of epics and stories in agile tools
- Coach and mentor teams to foster self-organization. Guide Squats to achieve higher levels of agile maturity and efficiency.
- Proactively identify, track, and help remove impediments and dependencies that affect the team's ability to deliver
- Conduct retrospectives identify pain points and improvement area.
- Set up and regularly review metrics to track progress and performance. Escalate issues that impede progress to ensure timely resolution
- Identify and manage risks that could affect delivery timelines and project outcomes. Develop mitigation strategies in collaboration with teams and stakeholders
- Ensure that deliverables meet quality standards and requirements. Promote best practices in testing, documentation, and development
- Champion Agile principles and practices across the organization. Promote a culture of continuous learning and adoption to enhance agile adoption.
Scrum Master (SAFe) - Falcorp Technologies - Consulting at Vodacom Corporate
(2024-07 - 2025-07)
My main role was to ensure that the team lives agile values, principles and follows the processes and practices that is agreed upon.
- Lead and oversee multiple global cross functional teams, ensuring the successful delivery of various projects using Agile methodologies (Scrum, Kanban, and SAFe)
- Effectively manage and facilitate sprint ceremonies and PI events to support timely development and product releases
- Support the product owner in maintaining a healthy product backlog managing dependencies, and ensuring the alignment of scope with business
- Establish and nurture strong relationships with team stakeholders, vendors, and dependent teams. Collaborate to align on project goals and expectations
- Lead PI and sprint planning sessions to establish scope, create detailed release plans, and ensure alignment with sprint goals and PI. Facilitate estimation of epics and stories in Agile tools
- Coach and mentor teams to foster self-organization. Guide Squats to achieve higher levels of agile maturity and efficiency.
- Proactively identify, track, and help remove impediments and dependencies that affect the team's ability to deliver
- Conduct retrospectives identify pain points and improvement area.
- Set up and regularly review metrics to track progress and performance. Escalate issues that impede progress to ensure timely resolution
- Identify and manage risks that could affect delivery timelines and project outcomes. Develop mitigation strategies in collaboration with teams and stakeholders
- Ensure that deliverables meet quality standards and requirements. promote best practices in testing, documentation, and development
- Champion Agile principles and practices across the organization. Promote a culture of continuous learning and adoption to enhance agile adoption.
Scrum Master - Telesure Investment Holding
(2023-07 - 2024-07)
My main role was to ensure that the team lives agile values, principles and follows the processes and practices that is agreed upon.
- Facilitate agile ceremonies of sprint kick off, daily stand ups, sprint review and sprint retrospective to in order to meet the business requirements.
- Ensure the delivery team are practicing core agile principles of collaboration, prioritization, team accountability and visibility.
- Support the development team process, the product owner and scrum delivery team to ensure delivery of solutions and product releases.
- Use appropriate communication channels within the scrum team to create a trusting and safe team environment.
- Track and communicate team velocity, sprint progress and maintain progress documentation in accordance to best practice standards.
- Ensure that backlog maintenance, and facilitation of defects / bugs resolution to achieve and meet business needs.
- Mitigate external disruptions and distractions whenever possible to ensure optimal team effectiveness.
- Support and educate product owners on maintaining the product backlog, actively managing it and preparing for the next sprint.
- Monitor and ensure that items planned for the sprint are focused on, and unplanned work is identified and raised with the product owner to manage expectations and delivery.
- Provide the team with prerequisites before sprints to enable them to deliver against expectation.
- Identify key dependencies and manage them closely to ensure delivery.
- Monitor and raise issues/ blockers/ risks early so they can be mitigated or cleared, enabling the team to deliver optimally.
- Track and ensure that delivery takes place according definition of ready or definition of done.
- Optimise the velocity of delivery of delivery and focus on continuous improvement to enhance delivery and meet business needs
- Facilitates discussion leading to collective decision making, goal setting and conflict resolution within the team to ensure optimal team functioning.
- Work closely with delivery managers / team leaders (Development and Quality Assurance) to ensure the level of resources working on sprints are high standards.
- Work with other scrum masters to increase the effectiveness of the organization by following lean and agile principles.
- Coaching and guide the team in self-organization and cross functioning using the most appropriate agile approach.
- Overall progress on delivery.
- Received an award for determination, desire and drive to succeed, as I have managed to complete 7 initiatives within 6 months of joining the organisation.
Scrum Master - DSV - Global Transport and Logistics
(2022-08 - 2023-06)
My main role was to ensure that the team lives agile values, principles and follows the processes and practices that is agreed upon.
- Facilitate Scrum Events ensure that they are focused and productive (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives and Backlog Grooming).
- Assist the Product Owner in prioritization and scheduling of work, to meet delivery time frames.
- Ensure backlog is in good standing by having regular re-occurring weekly backlog grooming sessions.
- Ensure that all the team members understand their role and fulfil them to the best of their ability.
- Manages pulse of the overall team and assists the Change Manager in maintaining the Forward Schedule of Change and the prioritization thereof.
- Assists with change compliance and CAB submissions.
- Manages resources in the System Analyst, Developer and Tester teams for all changes and projects in the SDLC space.
- Protect the team from interruptions and distractions to maximize productivity and create flow of work.
- Identify and facilitate the resolution of identified impediments.
- Help the team make achievable sprint commitments with the use of velocity data and team availability.
- Ensure the team / stakeholders adhere to Definition of Ready (DoR) / Definition of Done (DoD).
- Highlight risks and dysfunctions where the DoR / DoD is not met.
- Ensure adherence to the agile principles and Scrum process and help resolve an
