Tengetile Mahlangu

Results-driven Project Manager and Business Informatics Professional with over 13 years of experience delivering complex telecommunications and ICT projects across local and international markets. Experienced in Agile Project Management, Network Transmission Engineering, enterprise connectivity, and end-to-end project delivery. Proven ability to manage cross-functional teams, vendors, budgets, risks, and stakeholders while delivering projects within scope, time, and budget.

Recognised for driving operational excellence, building strong client relationships, and leading successful fibre, microwave, SD-WAN, MPLS, and network infrastructure projects. A collaborative leader with excellent analytical, communication, and problem-solving skills, committed to delivering innovative solutions that support business objectives and exceed customer expectations.

Project Manager at CMC NETWORKS (2024-01 – Present)

Manage a portfolio of local and international telecommunications projects, overseeing end-to-end delivery from initiation through to implementation and handover. Lead cross-functional teams, suppliers, and stakeholders to ensure projects are delivered on time, within budget, and to the required quality standards. Develop and maintain project plans, manage risks, budgets, scope changes, and vendor performance, while providing regular executive reporting and stakeholder communication.

Drive successful project outcomes through effective governance, issue resolution, and continuous process improvement, ensuring exceptional customer satisfaction and operational excellence.

Technical Project Manager at JURUMANI SOLUTIONS/VODACOM (2019-08 – 2023-11)

Managed the end-to-end delivery of dedicated Microwave and Fibre rollout projects within the Enterprise Access Services (EAS) division at Vodacom Business. Oversaw the technical planning, execution, and successful delivery of enterprise connectivity solutions, coordinating cross-functional teams, contractors, and stakeholders to ensure projects were completed on time, within budget, and to the required quality standards. Managed project schedules, risks, vendor performance, customer engagements, and service acceptance while ensuring compliance with technical specifications and successful service activation.

EAS MW Provisioning Engineer at CIPAL TELECOMS/VODACOM (2019-02 – 2019-07)

• EAS Microwave Provisioning Engineer responsible for the configurations of Fibre & Microwaves equipment
• Handling provisioning activities using operation support system adhering to published sponsor standards
• Point of presence validation of new vendors hardware testing
• Ensure that policies, procedures and quality standards are adhered to Acceptance Test Procedures

ICT Specialist/Network Transmission Engineer at CIPAL TELECOMS/VODACOM (2016-05 – 2019-01)

• Network Transmission Engineer mainly responsible for resolving incidents within their stipulated SLA
• Configuration of microwave equipment (Radwin, SIAE, CBNL & Hughes Microwaves)
• Analyse traffic behaviours to great extent and find out the issues and solve them
• Troubleshooting network problems and outages

Team Lead Support at SEECRYPT TECHNOLOGIES (2015-03 – 2016-02)

• Manage the day-to-day operations of the support team
• Handle of advanced technical issues as required
• Communicate technical processes clearly to customers and coworkers
• Handle progressive discipline and utilization of the corrective action process

IT Help Desk Support at SITA (2012-11 – 2016-01)

Provided first-line technical support to end users by logging, tracking, and resolving IT incidents using the ITSM 7 ticketing system. Diagnosed and escalated complex technical issues to the appropriate support teams, ensuring adherence to service level agreements (SLAs). Delivered excellent customer service through effective communication, conducted post-call customer satisfaction surveys, and maintained compliance with organizational IT policies, procedures, and service standards.

BCom Hons in Business Informatics | Information & Commutation Technology – University Of South Africa (UNISA) (2023-01)

BTech in ICT & Business Applications | ICT – Tshwane University of Technology (2011-06 – 2012-07)

National Diploma in ICT & Business Applications | ICT – Tshwane University of Technology (2010-06 – 2011-07)