Terri Carolissen

Highly skilled and creative Makeup Artist, Junior Hairstylist, and Lash Technician seeking a collaborative opportunity with a reputable salon or beauty store. Proficient in providing exceptional beauty services for special occasions, including weddings, formal events, and professional gatherings. Dedicated to delivering outstanding customer experiences and enhancing clients' natural beauty.

Director (Own business) - Hey Queen Beauty Bar

(2024-01)

Results-driven Beauty Specialist and Entrepreneur with experience managing my own beauty business, providing exceptional makeup application, hairdressing, and lash extensions services to clients. Proven ability to deliver high-quality services, maintain excellent customer relationships, and manage business operations efficiently.

• Managing daily business operations, including client services, finances, and marketing
• Provide expert makeup application, hairdressing, and lash extensions services to clients for special occasions and everyday needs.
• Conduct consultations to understand clients' needs and preferences, recommending personalized makeup choices and services
• Maintain high standards of customer service, ensuring client satisfaction and loyalty.
• Manage client payment records, updating them regularly to ensure accurate and efficient financial management

Assistant Manager - Mamma Mia Pizzeria

(2012-03 - 2023-12)

Results-driven and customer-focused Assistant Manager with experience managing daily store operations, leading teams, and delivering exceptional customer service at Mamma Mia Pizzeria. Proven ability to multitask, work under pressure, and drive sales growth.

• Managed daily store operations, including opening and closing procedures, staff supervision, and customer service
• Coordinated with staff to ensure seamless service delivery, resolved customer complaints, and maintained a positive store atmosphere
• Operated cash register, processed transactions, and handled customer payments
• Conducted stock taking, managed inventory, and ordered supplies as needed.
• Answered telephone calls, responded to customer inquiries, and provided menu information.
• Assisted with staff training, scheduling, and performance evaluations.
• Implemented sales promotions, monitored sales performance, and identified opportunities for growth.
• Maintained store cleanliness, organization, and adherence to health and safety standards.
• Collaborated with the management team to develop and implement business strategies.

Apprentice - Partners Hair Design

(2006-01 - 2008-12)

Dedicated and enthusiastic Hairdressing Apprentice with experience assisting qualified stylists, providing exceptional client service, and developing skills in various hairdressing techniques.

• Assisted qualified stylists with various hairdressing tasks, including cutting, coloring, and styling.
• Provided basin services, including shampooing and conditioning clients' hair.
• Assisted with color application, blowdrying, and flat ironing hair
• Developed skills in hairdressing techniques, including cutting, coloring, and styling.
• Maintained a clean and organized workspace, adhering to health and safety standards.
• Provided exceptional client service, ensuring a positive experience for all clients.

Grade 10 - Klein Nederberg Secondary (2001)

Grade 11 - Business Management - Northlink College (2002 - 2003)

Hairdressing Course Level 1, 2 and 3 - Hydro International College

NQ4 - Eyelash Extensions - Unblemished Beauty (2024)

NQ4 - Makeup Course - Unblemished Beauty (2024)