Tervin Ntsumi
Inventory
Talent
TembisaMember since July 29, 2026
Microsoft Office (Excel, Ms Word, PowerPoint & Outlook)Accounting SkillsInventory ClerkCustomer Service and Soft Skills (Customer Relations Management)Technical TroubleshootingAdministrative and Operational SkillsForklift driver & PPT driver
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Microsoft Office (Excel, Ms Word, PowerPoint & Outlook)Accounting SkillsInventory ClerkCustomer Service and Soft Skills (Customer Relations Management)Technical Troubleshooting
About
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Inventory - Expeditors
(2023-11 - 2025-04)
- Recorded data manually and by using the computer.
- Investigated errors and adjusted them
- Verified inventory by comparing the items to the physical counts of stock
Dispatch Clerk - TakeAlot
(2022-09 - 2023-03)
- Communicated directly with drivers to provide instructions and updates.
- Investigated and resolved customer complaints related to dispatching issues.
- Monitored driver performance and provided timely feedback.
Customer Service Agent (Contact Centre) - Kazang
(2025-06 - 2026-06)
- Assisting customers /Vendors through Calls, Emails and WhatsApp and resolve their issues.
- Logging and tracking/follow up customer tickets on FreshDesk(emails) and Freshchat( WhatsApp) within the Service Level Management (SLA).
- Tracing Funds on the system, processing payments and assisting with Kazang Super Wallet accounts and VAS accounts.
- Resolving technical issues related to the POS devices (Touchside and P3 devices)
Education
Advanced Diploma - Management - Vaal University Of Technology (2023)
Marketing Management - Vaal University Of Technology (2022)
12 - Pp Hlungwani High (2018)
Forklift F2 - Petra training academy (2026)
Skills
Inventory
