Thabang Ledimo

Result-driven Retail store manager with over 35 years of experience in the retail and fuel industry, entailing nearly 7 years at Bp Elgin and 28 years at Pick n Pay Corporate. Proven expertise in store operations management, staff leadership, financial controls, compliance, and customer service excellence. Proven record of accomplishment in reducing shrinkages, maintaining audit compliance, and driving store profitability.

Skilled in staff recruitment, training, and performance management, with hands-on experience in disciplinary processes and operational systems such as Kronos. Recognized for delivering consistent results, building high-performing teams, and maintaining strong compliance standards in fast-paced retail environments.

Store Manager at BP Elgin (OK Express) (2018-09 – 2025-05)

• Directed overall store operations, including staff management, stock control, and service delivery.
• Implemented shrinkage control measures and ensured accurate financial reporting.
• Ensured compliance with food safety, health and safety, and regional audits.
• Supervised and developed staff, handling recruitment, training, scheduling, and performance management.
• Key achievement: Maintained strong operational standards and audit compliance while leading the store for nearly 7 years.

Trainee Manager / Assistant Manager / Store Manager at Pick n Pay Corporate (1986-12 – 2014-06)

Career progression: Started as a casual (1986), later appointed permanently as a shelf packer. Promoted to Trainee manager in 1989. Promoted to assistant manager in 1999. Promoted to store manager in 2007.

• Assisted the Cash Office Controller in overseeing daily cash operations to ensure smooth and accurate financial transactions.
• Supported the implementation of internal controls to safeguard cash assets and prevent misappropriation.
• Participated in the reconciliation of cash discrepancies and investigated irregularities promptly to maintain financial integrity.
• Chaired disciplinary enquiries to ensure compliance with company policies.
• Built a consistent record of accomplishment of operational excellence and compliance across all store functions during 28 years of dedicated service.
• Managed shrinkage control and implemented preventative measures.
• Oversaw departmental profitability and performance.
• Conducted follow-ups on all Occupational Operational Audits, including: Food safety, Health & Safety, Regional Audits.
• Managed staff scheduling and operations using Kronos system.
• Ensured necessary training and compliance for staff in line with operational requirements.

Grade 11 – George Khosa Secondary School, Johannesburg (2012-01 – 2016-12)