Thabanih Khaya

Dedicated and customer-focused professional with experience in sales, administration, and customer service. Skilled in handling customer inquiries, managing appointments, processing transactions, maintaining accurate records, and providing administrative support. Proven ability to work effectively in fast-paced environments while delivering excellent customer service and building positive client relationships.

Strong communication, organizational, and problem-solving skills with a keen attention to detail. Holds a Bachelor of Arts in Cultural and Heritage Tourism and is committed to contributing to organizational success through professionalism, efficiency, and exceptional customer service.

Assistance Server - Suncoast Restaurant

(2022-10 - 2024-06)

• Ensured cleanliness and proper table presentation at all times
• Took orders, delivered fast and friendly service to guests.
• Assisted the bartender in daily operations and stock control.
• Ensured customer satisfaction and handled guest requests.

Sales Agent - Metrosure

(2025-06 - 2026-12)

• Answered and directed incoming phone calls, emails, and inquiries.
• Scheduled appointments and maintained accurate calendars and records.
• Assisted customers with product and service information, promoting sales opportunities.
• Maintained customer databases and updated client information accurately.
• Handled customer complaints and resolved issues professionally.

Bachelor of Arts - Cultural and Heritage Tourism - University Of Kwazulu Natal (2023-02 - 2026-06)

Bachelor's Degree Pass - KwaNotshelwa High School (2018-01 - 2022-12)