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Thabisa Shosha

Thabisa Shosha

Job discrimination

Talent
Roodepoort, City of Johannesburg Metropolitan MunicipalityMember since July 16, 2024
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About

I am peoples person and will always try to uphold the company name.

Monitor Genii scorecard

Callbi training and assessed calls

Monitor quality of sales agents

Monitor the progress of the QA

Identify potential risks

Conduct coaching and refresher training

Monitor QA agents KPI

Experience

Quality coach

2016 till date

Affinity Health

Team Leader

Affinity Limited

2020 till 2024/01/04

Affinity Funeral

2015 till 2016

Education

2005 Matric

2012 Public management N4

Class of business long-term insurance short-term Personal lines

Short term insurance commercial lines

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