Thabo Ndala

Dynamic Sales Consultant with a proven track record at Telesure Investment Holdings, excelling in customer relationship management and lead generation. Recognized for boosting customer satisfaction through personalized consultations and effective sales strategies. Adept at time management, consistently exceeding sales targets while fostering long-lasting client relationships.

Hardworking employee enthusiastic about learning Insurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments.

Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.

Sales Consultant - Morai Capital Solutions - Johannesburg, South Africa

(2022-02 - 2025-03)

Financial Advisor Support/Sale Consultant

Sales Consultant - Telesure Investment Holdings - Dainfern, South Africa

(2017-04 - 2020-05)

Sales Consultant.

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Responded to telephone and in-person requests for information.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Followed up with existing customers to provide additional support and address concerns.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Maintained sense of urgency in answering customer questions and requests through email or voice messaging.

High School Diploma - Geluksdal Secondary School (1999-12)

University-level Coursework - Sport Management and Marketing - Technicon Witwatersrand (2002 - 2004)