Thabo “Tbose” Moeketsi

Results-driven Senior Program Executive with 15+ years leading complex, high-value transformation programs across cloud infrastructure, financial services, transport, and regulated enterprise environments. Proven track record delivering VP-level mandates at AWS scale — coordinating 10+ engineering teams across multi-region environments, managing budgets up to R450M, and driving measurable outcomes in cost reduction, delivery speed, and stakeholder confidence. Career arc spans hands-on engineering into Six Sigma-driven process transformation, enterprise PMO leadership, and large-scale cloud infrastructure program management at AWS giving a rare combination of technical depth, strategic acumen, and executive-level delivery credibility.

Trusted by ExCo, VPs, and C-Suite to cut through complexity, resolve critical dependencies, and drive delivery where others have stalled.

SENIOR TECHNICAL PROGRAM MANAGER - Amazon Web Services (AWS)

(2022-07)

Led VP-level infrastructure and security programmes across multi-region AWS environments, coordinating multiple engineering, security, and product teams managing thousands of production hosts.

• Led a VP-level AWS infrastructure migration program (7,323 hosts, 10+ service teams), reducing critical scope by 70% through architectural segmentation and re-sequencing, eliminating IPv4 exhaustion risk ahead of 2026 deadline.
• Directed end-to-end delivery of a global security governance platform, coordinating 6 cross-functional teams across engineering, security, and product to launch at a flagship AWS event, driving adoption across 5,000+ enterprise account structures.
• Resolved a critical dependency impacting 36% of program scope (2,628 hosts), avoiding a 4-month delay by initiating data-driven analysis that redefined architectural assumptions and removed need for VP escalation.
• Drove multi-region delivery across 10+ engineering teams, improving time-to-market by 25% by restructuring dependency management, delivery sequencing, and operating rhythms.
• Aligned product, engineering, and customer stakeholders across 11 enterprise engagements, validating solution-market fit while balancing technical feasibility, delivery timelines, and customer impact.
• Established program-level governance and execution frameworks, enabling consistent executive visibility into risks, progress, and commercial impact while improving delivery predictability across complex, distributed teams.

BUSINESS OPTIMISATION SPECIALIST - Life Healthcare

(2021-05 - 2022-06)

Led enterprise-wide portfolio optimization across IT and business functions in one of South Africa's largest private healthcare groups.

• Led enterprise portfolio optimization initiatives across IT and business functions, improving alignment between strategic programs and operational priorities across the Life Healthcare Group.
• Designed and implemented risk mitigation frameworks across multiple programs (R50M+ portfolio), increasing delivery success rates and strengthening stakeholder confidence in program execution.
• Managed program financials exceeding R50M, improving cost efficiency through enhanced forecasting, budget tracking, and financial governance controls.
• Optimized cross-functional resource allocation across HR, Marketing, and Operations, improving program visibility, engagement, and execution consistency across enterprise initiatives.

CHAIRMAN AND FINANCE DIRECTOR - Maple Meadows HOA

(2021-01 - 2022-06)

Volunteer / Part-time position

• Led financial strategy, boosting revenue by 20% in that year.
• Streamlined operations, reducing costs by 25% while enhancing service quality.

SENIOR PROGRAM MANAGER | Exco Member and direct report to the CEO - Computershare

(2019-06 - 2021-05)

Direct report to the CEO; sat on the Executive Committee driving enterprise-wide digital transformation strategy and PMO governance across concurrent strategic workstreams.

• Led multiple strategic enterprise transformation programs at executive level, aligning delivery across concurrent workstreams with corporate strategy and CEO-level priorities.
• Established enterprise-wide PMO governance and delivery frameworks, defining accountability, risk management, and reporting standards across cross-functional teams, improving execution consistency and transparency.
• Partnered directly with executive leadership (ExCo) to drive strategic alignment, facilitating Steering Committees and decision forums to prioritize initiatives, resolve risks, and balance business and technical trade-offs.
• Led implementation of RPA (UiPath) within the finance function, automating high-volume processes (reconciliations, reporting, invoicing) and reducing cycle time by 40% while improving data accuracy and eliminating manual rework.
• Established automation governance and risk controls, ensuring auditability, compliance, and secure bot access through defined exception handling, performance KPIs, and integration with enterprise delivery pipelines.
• Integrated automation initiatives into broader digital transformation programs, aligning RPA delivery with business strategy and enabling scalable execution within Agile and hybrid delivery models.
• Drove program risk mitigation and continuous improvement practices, embedding structured governance, post-implementation reviews, and feedback loops to enhance delivery performance across the organization.

SENIOR PROGRAM MANAGER - Nedbank

(2017-07 - 2019-06)

Led Nedbank's flagship digital onboarding transformation - a R450M programme involving 10 Agile teams, 85+ members including offshore delivery, and full integration across AEM, middleware APIs, analytics, and legacy banking systems.

• Led enterprise-wide digital onboarding transformation program (R450M budget, 10 Agile teams, 85+ members, including offshore delivery teams), delivering a scalable, regulatory-compliant platform integrating AEM front-end, middleware APIs, analytics, and legacy banking systems (MDM/ECM).
• Absorbed 30% additional program scope mid-execution (Juristic onboarding) following decommissioning of a parallel program, incorporating mandates and analytics capabilities while re-planning delivery to maintain July 2018 go-live.
• Reduced onboarding cycle time by 65% (5 days → 1.5 days) through automation, system integration, and process optimization, significantly improving operational efficiency and customer experience.
• Delivered R12M annual cost savings and 28% improvement in customer satisfaction (NPS) by enabling end-to-end digital onboarding workflows, analytics-driven decisioning, and elimination of manual processes.
• Directed delivery across distributed onshore and offshore teams, managing complex dependencies across front-end, middleware, analytics, and back-end systems within a regulated financial environment (FICA, POPIA).
• Maintained 100% on-time delivery and zero audit findings, ensuring full production readiness and regulatory compliance despite significant mid-program scope expansion.

SENIOR PROJECT MANAGER - Traffic Management Technologies

(2016-02 - 2017-06)

Delivered South Africa's first FIDIC Gold Book Design-Build-Operate programme, the R500M Harambee Bus Rapid Transit system enabling 10,000+ daily passengers across multiple transport corridors

• Led delivery of South Africa's first FIDIC Gold Book Design-Build-Operate programme (R500M), implementing the Harambee Bus Rapid Transit (BRT) system across multiple transport corridors, enabling mobility for 10,000+ daily passengers.
• Directed end-to-end implementation of an integrated transport and payment ecosystem, including automated fare collection (EMV), QR/ticketing systems, fleet operations, real-time tracking, and back-office financial systems.
• Managed complex multi-system delivery across hardware, software, and infrastructure layers, coordinating AFC platforms, ICT systems, payment integration, and transport operations within a unified program roadmap.
• Successfully delivered and commissioned a live pilot service (R24M), deploying buses, fare systems, and route operations between Kempton Park and Tembisa, validating system performance, operational readiness, and customer experience under real-world conditions.
• Delivered fully operational customer-facing infrastructure, including mobile kiosks with integrated ticketing POS systems, station turnstiles with validators, and secure fare collection mechanisms across the transport network.
• Led design, approval, and rollout of branded ticketing solutions, including EMV and trip card products, securing HID card suppliers and enabling scalable card issuance, transaction processing, and fare loading capabilities.
• Secured and integrated a long-term banking settlement partner, enabling compliant, scalable financial transaction processing and revenue management across the transport ecosystem.
• Established and managed central operational depot and inventory systems, overseeing technical operations, fleet support, and stock control for assets exceeding R50M in value.
• Oversaw full delivery lifecycle including FAT, SAT, and pilot deployment phases, ensuring system readiness, compliance certification, and successful transition to production rollout.
• Governed program delivery under FIDIC Gold Book contractual framework, ensuring balanced risk allocation, compliance, and effective resolution of contractual and delivery challenges.
• Coordinated multi-stakeholder environment, aligning government entities, metropolitan authorities, transport operators, vendors, financial institutions, and community stakeholders to ensure successful rollout and adoption.

PROJECT MANAGER - Barloworld Logistics

(2015-09 - 2016-02)

• Executed enterprise business improvement initiatives, achieving on-time and on-budget delivery.

PROJECT MANAGER (BUSINESS INITIATIVES MANAGER) - ABSA

(2014-09 - 2015-09)

• Collaborated with business units to define strategic requirements for Absa WIMI Distribution, driving the development of robust business cases for related projects.
• Defined strategic requirements and business cases for enterprise programs, ensuring clear deliverables and successful execution.

SIX SIGMA PROJECT MANAGER (BLACK BELT) - ADT Fire & Security (Tyco)

(2010-02 - 2014-08)

• Led enterprise-wide process optimization initiatives across operations, finance, credit control, and customer support, driving measurable improvements in efficiency, cost reduction, and service performance.
• Applied Lean Six Sigma methodologies (DMAIC, Kaizen, Value Stream Mapping) to identify inefficiencies, develop data-driven business cases, and deliver sustainable transformation outcomes.
• Analyzed large operational datasets and led Voice of Customer (VoC) initiatives, translating insights into prioritized improvement programs and securing leadership buy-in for execution.
• Established governance frameworks, KPI measurement systems, and control plans, ensuring sustained performance improvements across cross-functional teams.
• Delivered measurable business impact, including: Increased customer payment transfer ratios by 55% (0.5% → 1.15%), reducing defects by 98.5% (DPMO); Reduced invoice credit notes by 50%, improving billing accuracy and financial control; Delivered $62K+ quarterly savings through structured process optimization and governance; Improved commercial reconnection rates by 5%, enhancing customer retention; Reduced unallocated funds in suspense accounts by 10% through improved data and billing processes

POWER SYSTEMS ENGINEER - DigSilent Buyisa

(2008-10 - 2010-01)

SENIOR ELECTRONICS TECHNICIAN - Voda care (Vodacom)

(2007-01 - 2008-09)

B-Tech - Electrical Engineering - Cape Peninsula University of Technology (2006-01 - 2007-12)

National Diploma - Electrical Engineering - Cape Peninsula University of Technology (2003-01 - 2005-12)

Electrical Engineering N6 - Electrical Engineering - College of Cape Town (2001-01 - 2002-12)

Matric - St. Stephen's High School (1996-01 - 2000-12)