Thandanani Mzobe
Production Support Technician
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About
Adept Production Support Technician with a proven track record at Skyworth (Skyblu Technologies Pty Ltd) in enhancing equipment utilization and operational efficiency through expert electrical troubleshooting and a strong mechanical aptitude. Demonstrated ability to lead process improvements, ensure machine reliability, and maintain strict attention to detail. Seeking an opportunity to apply and expand my expertise in high-voltage systems, low-voltage applications, or programming-related engineering roles.
Experience
Production Support Technician - Skyworth (Skyblu Technologies Pty Ltd) - Mount Edgecombe, South Africa
(2023-11)
- Perform machine maintenance and provide technical support during breakdowns.
- Implement new techniques to improve production efficiency and viability.
- Identify potential issues early to prevent machine downtime.
- Maintain detailed records of machine failures and conduct evaluations.
- Improve machine performance through systematic troubleshooting and upgrades.
- Provide feedback on potential design issues, leading to more effective solutions.
- Enhance overall product quality by monitoring production processes and ensuring adherence to specifications.
Customer Service Representative (Short-Term Role) - ISON Xperiences - Durban, South Africa
(2020-01 - 2021-11)
- Managed customer inquiries, complaints, and product support services.
- Resolved technical and service-related issues, improving customer satisfaction.
- Developed strong communication and problem-solving skills through daily interactions.
Education
Diploma - Electrical Engineering (Heavy Current) - Mangosuthu University of Technology (2011-01 - 2018-04)
National Senior Certificate - Ikhusana Combined School (2010 - 2010)
