Thandanani Mzobe

Adept Production Support Technician with a proven track record at Skyworth (Skyblu Technologies Pty Ltd) in enhancing equipment utilization and operational efficiency through expert electrical troubleshooting and a strong mechanical aptitude. Demonstrated ability to lead process improvements, ensure machine reliability, and maintain strict attention to detail. Seeking an opportunity to apply and expand my expertise in high-voltage systems, low-voltage applications, or programming-related engineering roles.

Production Support Technician - Skyworth (Skyblu Technologies Pty Ltd) - Mount Edgecombe, South Africa

(2023-11)

• Perform machine maintenance and provide technical support during breakdowns.
• Implement new techniques to improve production efficiency and viability.
• Identify potential issues early to prevent machine downtime.
• Maintain detailed records of machine failures and conduct evaluations.
• Improve machine performance through systematic troubleshooting and upgrades.
• Provide feedback on potential design issues, leading to more effective solutions.
• Enhance overall product quality by monitoring production processes and ensuring adherence to specifications.

Customer Service Representative (Short-Term Role) - ISON Xperiences - Durban, South Africa

(2020-01 - 2021-11)

• Managed customer inquiries, complaints, and product support services.
• Resolved technical and service-related issues, improving customer satisfaction.
• Developed strong communication and problem-solving skills through daily interactions.

Diploma - Electrical Engineering (Heavy Current) - Mangosuthu University of Technology (2011-01 - 2018-04)

National Senior Certificate - Ikhusana Combined School (2010 - 2010)