Thandazile Sbisi

I am a dedicated, punctual, and hardworking individual with a strong ability to adapt to new challenges. I am resourceful, goal-driven, and able to work effectively both independently and as part of a team. I thrive under pressure and communicate well with people from diverse backgrounds. I am eager to contribute positively to any organization while continuing to grow professionally.

Sales Consultant at The Unlimited (Global Direct) (2022-07 – 2025-12)

• Captured, updated, and maintained accurate customer information and records in company systems.
• Provided excellent customer service by handling queries, resolving complaints, and building strong client relationships.
• Resolved complex complaints by identifying root causes, proposing practical solutions, and following through to full resolution.
• Demonstrated empathy and professionalism in high-pressure situations; trained new team members on systems and escalation procedures, showcasing leadership and communication skills.

Sales Consultant at Pep (Credico Great minds Promotion) (2021-02 – 2021-12)

• Promoted and sold products to customers, ensuring a high level of customer satisfaction through professional and friendly service.
• Captured and recorded customer information accurately while working towards achieving daily and weekly sales targets.
• Engaged with potential clients to understand their needs and recommend suitable products and solutions
• Achieved daily and weekly sales targets while maintaining a positive and results-driven attitude.

National Senior Certificate (Matric) – Langazela Secondary School (2019-12)