Thandeka Msani

Energetic reliable and customer-focused Retail Sales Assistant with 10+years of hands-on experience in fast-paced retail environments. Proven track record of managing point-of-sale (POS) systems, accurately balancing cash drawers, and resolving customer inquiries efficiently. Highly organized team player committed to maximizing store sales and maintaining flawless visual merchandising standards. Ready to bring strong communication skills and a positive work ethic to a dynamic retail team.

Retail Sales Assistant - Nike Springfield Durban - Durban, KZN

(2023-06 - 2025-02)

• Delivered friendly and welcoming service to over 150+ customers daily, boosting repeat store visits.
• Operated the POS register with zero cash discrepancies over a 12-month period.
• Assisted with weekly inventory audits and organized stockrooms to improve shelf-restocking efficiency by 20%.
• Collaborated with the floor manager to design eye-catching seasonal window displays that increased foot traffic.

Cashier and sales Assistant - Fossil Gateway - Durban

(2019-11 - 2021-10)

• Managed cash, card, and digital voucher transactions accurately during peak weekend rush hours.
• Operated the POS register with zero cash discrepancies.
• Handled customer product returns and exchanges in strict compliance with store policies.

National Senior Certificate - Matric - iSivananda high school (2011)