Thandiwe Ngobese

I am a highly skilled and compassionate healthcare professional with over 11 years of experience in nursing and phlebotomy with a proven track record of delivering exceptional patient care, ensuring specimen integrity, and adhering to the highest clinical standards, proficient in venipuncture, blood sample collection, infection control, and patient education, consistently fostering positive patient experiences through empathetic communication and individualized care. My expertise spans across various healthcare settings, including Adult Intensive Care, Surgical ICU, and High Cardio Thoracic Medical ICU and High Care units, adept at collaborating with multidisciplinary teams, prioritizing tasks, and maintaining operational efficiency to enhance patient outcomes. I am committed to professional development, continuously seeking opportunities to elevate my career and my ability ability to remain calm and focused during high-stress situations, coupled with her problem-solving skills, makes her a reliable and effective healthcare provider.

Relief Phlebotomist - Ampath Laboratories

(2024-08)

• Collecting and processing blood specimens for laboratory analysis, ensuring adherence to clinical protocols and quality standards.
• Organizing and prioritizing daily tasks based on collection schedules and patient needs.
• Maintaining accurate records by tracking collected specimens, including initialing, dating, and noting collection times.
• Reducing contamination risks by strictly adhering to infection control protocols and maintaining a clean, sanitized work environment.
• Ensuring proper sanitation and cleaning of equipment and work areas between patients to uphold hygiene standards.
• Collaborating with outpatient providers to arrange follow-up services, ensuring continuity of care for discharged patients.
• Delivering compassionate, individualized nursing care tailored to each patient's needs, enhancing patient satisfaction.
• Fostering effective communication among staff members, promoting a positive and collaborative work environment.

ICU Night Shift Nurse (Part-time) - Medic Clinic Sandton

(2022-03)

• Monitoring and managing 2 patients in the ICU per shift.
• Administering oral and IV medications, fluid maintenance, and performing nursing care like pressure care and repositioning every 2-4 hours based on the patient's condition.
• Conducting ECGs on patient admission and monitoring vital signs such as temperature and blood glucose.
• Performing wound dressings for assigned patients and preparing paperwork and patients for theatre procedures when required.
• Occasionally assisting with doctors' rounds by recording medical notes and orders in the absence of the shift leader.

Relief Nurse - Lancet Laboratories

(2021-03 - 2024-07)

• Performed venipuncture and collected blood samples, including bone marrow slides and finger pricks, with precision and care.
• Ensured proper handling, logging, and shipping of specimens to maintain sample integrity.
• Provided patient care and support, addressing individual needs and concerns with empathy.
• Adhered to infection control protocols to maintain a safe and sterile environment for patients and staff.
• Collaborated with multidisciplinary healthcare teams to coordinate patient care and improve outcomes.
• Enhanced patient trust and rapport through empathetic listening, clear communication, and timely responses to concerns.

Phlebotomist - Lancet Laboratories

(2019-09 - 2021-02)

• Collected blood samples using various techniques, including venipuncture, capillary puncture, and finger pricks.
• Prepared and handled specimens for laboratory analysis, ensuring compliance with quality control standards.
• Conducted patient preparation and provided support during procedures to ensure comfort and cooperation.
• Maintained accurate data entry and specimen tracking to ensure proper documentation and reporting.
• Implemented infection control measures to ensure patient and staff safety.

Enrolled Nurse - Anova Health Institute

(2018-10 - 2019-08)

• Conducted TB screenings and provided HIV counseling to patients, promoting early detection and treatment.
• Collected blood samples and educated communities on health practices to improve public health outcomes.
• Performed routine wound care and dressing changes on schedule, ensuring proper healing and infection prevention.
• Delivered compassionate and personalized care, improving patient satisfaction ratings.
• Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
• Implemented infection control measures that significantly reduced hospital-acquired infections.

Enrolled Nurse - Respiratory and Meningeal Pathogens Research Unit (RMPRU)

(2014-09 - 2018-09)

• Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
• Performed triage on incoming patients, assessing the severity of injuries and illnesses to prioritize care.
• Administered medications via oral, IV, and intramuscular injections, monitoring patient responses for adverse effects.
• Documented patient assessments, interventions, and outcomes accurately in compliance with regulatory standards.
• Participated in professional development opportunities, such as workshops and conferences, to enhance care quality.
• Promoted patient and family comfort during challenging recoveries, addressing concerns and providing emotional support.

Enrolled Nurse - Benoni Glenwood Hospital

(2013-06 - 2014-08)

• Led a team of Community Health Workers (CHWs), overseeing recruitment, screening, and training.
• Conducted clinical assessments and administrative tasks to ensure efficient patient care delivery.
• Performed TB screenings, HIV counseling, and blood sample collection to support public health initiatives.
• Educated communities on health practices, disease prevention, and wellness strategies.
• Delivered routine wound care and dressing changes, ensuring proper healing and infection prevention.
• Implemented infection control measures, significantly reducing hospital-acquired infections.
• Reduced medication errors through thorough double-checking of prescriptions and dosages.
• Assisted physicians in diagnostic tests and procedures, ensuring accurate and timely results.
• Maintained composure during high-stress, critical situations, demonstrating problem-solving and focus in real-time.

Enrolled Nurse Certificate - Nursing - South African Nursing Council (2013)

National Senior Certificate - Bethamoya High School, Newcastle (2006)