Furniture Consultant - TFG Willowbridge
(2016-03)
- Attended to customer inquiries on the Sales floor ensuring high level of satisfaction.
- Training, mentoring sales colleagues on homeward, bedding, appliances and furniture on the floor ensuring they are fit and proper to sell the product's to customer.
- Meeting and exceeding the company sales targets of 60-70% ratio on monthly basis.
- Retention of prior customers, creating and maintaining new business decorators.
- Maintained up to date records of all pre and make up orders.
- Resolve customer complaints and inquire effectively enhancing customer experience.
- Daily liaising with warehouses regarding customer delivery whether successful or not, if not successfully maintain close communication with customers how to assist to give a client a good after sale experience.
- Administered daily operations relating to all furniture orders to ensure accuracy and timeliness
Sales Associate - @Home Tygervalley
(2010-05 - 2015-06)
- Attended to customer inquiries on the sales floor ensuring high level of satisfaction.
- Training, mentoring colleagues on the bedding, homeward, appliances to ensure they are fit and proper to assist clients on sales floor.
- Daily conducting inventory counts on bedding, appliances to ensure system and compliance.
- Working as administration office, doing daily cash up, filing, scanning, faxing, supervisor till operations duties
Sales Assistant - @home V&A
(2010-03 - 2010-05)
- Assisting clients on the sales floor
- Cashier
- Administration to ensure all paperwork, cashing up and supervisor duties
