Thapelo Ntoagae

Customer Service Champion

A skilled and experienced team leader who can effectively manage, motivate, and train a team of customer service agents.

A proficient and organized planner who can optimize schedules, coordinate meetings, and set and monitor goals and standards for the team.

A customer-oriented and solution-focused professional who can handle complex and challenging situations, deliver exceptional service, and increase customer satisfaction and loyalty..

Certificate in Strategic Management

Degree in Administration