
Thato Mangoejane
Call center agent - Inbound call center
Talent
JohannesburgMember since May 14, 2026
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computer skillscommunication skillslistening skillsexcelpower point
About
I seek challenging opportunities where I can fully use my skills for the success of the organization. And i am eager to learn new things and i can also work in a team and solo i am a reliable person
Experience
Call center agent - Inbound call center - Merchants Group of SA
(2021-01 - 2023-12)
- receiving customer query,resolving customer issues with their network,airtime,technical issues and loading airtime and data for customers
- Making notes on the system and escalating customers issues.
tour guide - Gauteng tourism authority
(2018-01 - 2020-12)
- Ensuring safety of the tourist, guiding tourist of the tour in soweto vilakazi street
- Accompanying tourist to different tourist attraction places in soweto
Admin clerk - Setmol housing education and training
(2016-01 - 2017-12)
- Organizering classroom training for ABSA and Standard bank clients for first time home owners making calls and sending sms's to clients
- Typing attendance certificate to clients who attended
Call center - Collections - Botha attorneys
(2011-01 - 2015-12)
- Making and receiving calls from clients regarding their accounts.
- Working out recons for client who want to settle their accounts.
Education
Transport and logistics - South west gauteng college - George Tabor campus (2025-01)
Grade 12 - Seanamarena High school (2008-01 - 2008-12)
Skills
Call center agent - Inbound call center

