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Thato Mangoejane

Thato Mangoejane

Call center agent - Inbound call center

Talent
JohannesburgMember since May 14, 2026
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About

I seek challenging opportunities where I can fully use my skills for the success of the organization. And i am eager to learn new things and i can also work in a team and solo i am a reliable person

Experience

Call center agent - Inbound call center - Merchants Group of SA

(2021-01 - 2023-12)

  • receiving customer query,resolving customer issues with their network,airtime,technical issues and loading airtime and data for customers
  • Making notes on the system and escalating customers issues.

tour guide - Gauteng tourism authority

(2018-01 - 2020-12)

  • Ensuring safety of the tourist, guiding tourist of the tour in soweto vilakazi street
  • Accompanying tourist to different tourist attraction places in soweto

Admin clerk - Setmol housing education and training

(2016-01 - 2017-12)

  • Organizering classroom training for ABSA and Standard bank clients for first time home owners making calls and sending sms's to clients
  • Typing attendance certificate to clients who attended

Call center - Collections - Botha attorneys

(2011-01 - 2015-12)

  • Making and receiving calls from clients regarding their accounts.
  • Working out recons for client who want to settle their accounts.

Education

Transport and logistics - South west gauteng college - George Tabor campus (2025-01)

Grade 12 - Seanamarena High school (2008-01 - 2008-12)

Skills

Call center agent - Inbound call center

Reviews