Thembeka Mkhize

Highly skilled and detail-oriented Administrator with 8 years of experience in data management, customer service, technical coordination, and Bookkeeping. Communication. I've worked in multiple programming such as Hogan, Servcraft, Pastel, Sage, SAP ERP 6.0, Microsoft office and database management systems. I Strong problem-solving skills and ability to work effectively in a team-based environment.

Claims Administrator at Insuranzo Risk Partners (2024-04 – Present)

• Manage end to end insurance claim process
• receiving, registering,verifying and assessing the validity of claim
• Liaising with service provider and broker until claim has been finalized

Quality Assurer Administrator at First National Bank (2017-08 – 2020-07)

• Assess accuracy reviews on different business accounts including late estate accounts
• Assess mandate and ensure process are being followed and checking if specific documents are attached on these different entities.
• Assess if client accounts are complaint, flag account if not
• Compile weekly and Monthly statistic and coordinate with agents to contact clients if there documents missing.

Administrator at Hub Parking Technology (2020-09 – 2023-07)

• Collaborating with cross technician across South Africa, Namibia and Zimbabwe for site intersection, scheduling site services
• Weekly and Monthly reports requirements, managing internship program, procuring office supplies, internal technician auditing, bookkeeping and arranging/coordinating interna and external meetings

Marketing – IMM istitution (2018)

SAP MM Certification – ATechnopad India (2016)