Vendor Support Specialist (Medior) - P95
(2025-10)
- Manage vendor qualification processes, reviewing certifications (ISO, GCP, GLP, GMP) and assessing compliance with regulatory and company standards.
- Maintain and update vendor documentation including GMP certificates, quality agreements, licences, SOPs, and audit records to ensure an accurate and current compliance database.
- Monitor ongoing vendor performance, identify non-conformities, escalate issues to stakeholders, and track corrective and preventive actions (CAPAs) to closure.
- Coordinate and support external vendor audits and internal quality assessments, including preparation, documentation review, report compilation, and follow-up with vendors.
- Oversee updates to the approved vendor list in accordance with change control processes and SOP requirements.
- Draft and update SOPs related to vendor management processes; deliver training to internal staff on applicable procedures and compliance expectations.
- Support QA activities by liaising with laboratories, resolving analytical queries, and providing documentation needed for QA batch reviews or regulatory requests.
- Contribute to process improvement initiatives, ensuring that vendor compliance activities align with internal quality standards, regulatory expectations, and audit readiness.
Technical Support Specialist (Medior) - P95
(2024-09 - 2025-09)
- Conduct vendor qualification assessments, review lab manuals, evaluate computer systems, participate in proposal submissions, develop SOPs, support technical and operational teams, and ensure alignment between vendors and project needs.
- Manage vendor qualification processes, reviewing certifications (ISO, GCP, GLP, GMP) and assessing compliance with regulatory and company standards.
- Maintain and update vendor documentation including GMP certificates, quality agreements, licences, SOPs, and audit records to ensure an accurate and current compliance database.
- Monitor ongoing vendor performance, identify non-conformities, escalate issues to stakeholders, and track corrective and preventive actions (CAPAs) to closure.
- Coordinate and support external vendor audits and internal quality assessments, including preparation, documentation review, report compilation, and follow-up with vendors.
- Oversee updates to the approved vendor list in accordance with change control processes and SOP requirements.
- Draft and update SOPs related to vendor management processes; deliver training to internal staff on applicable procedures and compliance expectations.
- Support QA activities by liaising with laboratories, resolving analytical queries, and providing documentation needed for QA batch reviews or regulatory requests.
- Contribute to process improvement initiatives, ensuring that vendor compliance activities align with internal quality standards, regulatory expectations, and audit readiness.
Technical Support Specialist - OnQ Research
(2022-11 - 2024-08)
- Provide system support, vendor data tracking, operational coordination, and administrative support for clinical studies.
- Conduct vendor qualification assessments, review lab manuals, evaluate computer systems, participate in proposal submissions, develop SOPs, support technical and operational teams, and ensure alignment between vendors and project needs.
- Manage vendor qualification processes, reviewing certifications (ISO, GCP, GLP, GMP) and assessing compliance with regulatory and company standards.
- Maintain and update vendor documentation including GMP certificates, quality agreements, licences, SOPs, and audit records to ensure an accurate and current compliance database.
Medical Laboratory Scientist - Unistel Medical Laboratories
(2021-01 - 2022-11)
- Ensured quality control and adherence to GLP protocols in cytogenetic testing. Maintained audit-ready documentation and collaborated with QA for process alignment.
- Participated in diagnostic accuracy assessments and data validation. Perform chromosomal analysis, quality control, report generation, and ensure laboratory compliance with GLP standards.
Clinical Trial Recruiter - SubjectWell
(2018-11 - 2019-07)
Patient screening, trial matching, informed engagement, documentation, and clinical trial support.
