Thembisile Maluka

Training as well as experience in client liaison and business administration. Exposed to Office Management, Basic Human Resource and Public Relations.

Credit Controller – Late stage collection - MFC DIVISION OF NEDBANK

(2022-01)

• Doing collection and recoveries, allocating payments to the correct accounts, requesting re-finance on expired balloon deals, granting approvals to uplift vehicles-authorizing boarder letters, attending to business accounts- high profile accounts, dealing with queries, handling Taxi Portfolio accounts.

IT LAM Administrator - ABSA BANK

(2018-01 - 2020-12)

• Supporting Countries which is Ghana, Kenya, Seychelles, Botswana, Zambia & South Africa in terms of Access Management Administering
• Granting & removing access on all internet users.
• Auctioning request for Password reset, Account Unlock, Force logout on specific Applications.
• Granting Access on all new joiners within the Company, making sure the users have the correct access to perform their daily duties.
• Making sure (SOD) violation is prevented.
• Deleting access on all employees who are leaving the Company.

Collection Consultant – Early stage collection - MFC DIVISION OF NEDBANK

(2016-10 - 2017-09)

Reason for leaving: Growth & Development.

• Early stage collection – call center set up

Collector credit control - MFC DIVISION OF NEDBANK

(2014-01 - 2016-12)

Data Capturing & Receptionist - SARS- BENONI BRANCH (Contract to Kelly Personnel)

(2003-01 - 2004-12)

Reason for leaving: Department was converted to a call centre setup.

• Capturing RIP5 & VAT, receiving visitors, answering the phone, screening calls, booking the boardrooms for meetings held, organizing refreshments & ordering stationery

Cashier - WOOLWORTH (Contracted to Kelly Personnel)

(2002-01 - 2002-11)

• Receiving cash payments, working in a till & making sure the customer's needs are met.

Teller - FIRST NATIONAL BANK (Boksburg)

(1997-01 - 1997-12)

Reason for leaving: Wanted to go back to school.

• Handling of all incoming queries, checking & validating of all high risk, capturing, liaising between branches / asset processing centres, drawing and auctioning of listings, retrieval of clients files, dealing with Attorneys (Bonds & Title deeds), releasing on security documents, welcoming clients, balancing teller floats, recons & safe keeping of treasury, verifying 7 doing FICA, assisting at customer service, taking deposits, being a host.

Finance Administrator/Member of the Transformation & Entertainment team - ABSA BANK (JHB)

(2008-01 - 2013-12)

Reason for leaving: Needed growth & further career development.

• Receive application & allocate receipt in workflow register, prepare security documents, type applicable letters, recover faulty report, complete urgent applications, special request, handling of all queries, checking if the clients are FICA compliant, organising special event for the colleagues.

Clerk securities, Teller, Enquiry clerk, Branch Administrator, Host, Reception - ABSA BANK (different sectors)

(2004-01 - 2008-12)

ND Office Management & Technology - Office Management & Technology - Technikon Witwatersrand, known as University of JHB (1998-01 - 2000-12)

ND Office Management & Technology - Office Management & Technology - Technikon SA (2007-01 - 2007-12)

Secretarial Diploma - Secretarial - Quest Solutions

Grade 12 - St Franciscan Matric Project