Cashier - Cambridge Food (De Villiers)
(2013-07 - 2016-03)
- Receive payment by cash, credit card and voucher
- Issue receipts, refunds, credits or change due to customers
- Counting money in cash drawers at the beginning of shift to ensure that amounts are correct
Consultant/Promoter - Yourself Management (Openview HD)
(2016-10 - 2016-12)
- Explaining product and services in order to encourage customers to purchase the product
- Identify interested customers in order to provide them with additional information
Call Centre Agent (Inbound and Outbound) - CCD Couriers
(2017-05 - 2020-02)
- Arranging client deliveries telephonically
- Taking addresses from clients for deliveries
- Managing complaints
- Connecting clients and courier telephonically
- Verifying Information
- Arranging agent deliveries if client is in need for Parcel
- Problem solver due to courier delays
Switch Board Operator - CCD Couriers
(2020-02 - 2022-03)
- Answer incoming calls, providing information, greeting callers, transferring call or take messages as necessary
- Operate Communication Systems, such as telephones, Switchboard, intercom, or Public address
Receptionist - CCD Couriers
(2022-03)
- Answer incoming calls, providing information, greeting callers, transferring call or take messages as necessary
- Optimizes clients satisfaction by scheduling appointments in person or by telephone
- Supplying clients with refreshments while they wait
- Maintain calendar for appointments, sort mails and make copies
