Theuns Jacobs

Commercially astute business leader with 20+ years' experience spanning telecommunications, financial services, and enterprise software environments. Proven record of driving revenue growth, scaling operations, and leading high-performance teams across national portfolios. Combines strategic sales leadership with deep operational, financial, and systems expertise.

Recognised for building sustainable client relationships, executing go-to-market strategies, and delivering measurable business outcomes.

Project Manager at Healthcor Projects (2024-01 – Present)

Directed strategic negotiations, planning, and full implementation of new benefit structures across multiple stakeholders in financial services employee benefits sector.

• Directed strategic negotiations, planning, and full implementation of new benefit structures across multiple stakeholders
• Independently drafted, reviewed, and finalized Service Level Agreements (SLAs) to support seamless execution and compliance
• Managed complex stakeholder relationships, including unions, bargaining councils, and internal leadership, ensuring alignment and buy-in
• Evaluated cost structures, risk factors, and benefit models to balance employee value with organizational sustainability
• Coordinated project timelines from negotiation through implementation, ensuring delivery within agreed milestones
• Successfully secured agreements with two bargaining councils and multiple trade unions, enabling the rollout of enhanced employee benefits

Owner & Managing Director at Dish.web (2015-01 – 2024-12)

Founded and scaled a telecommunications business specializing in fibre, satellite, and connectivity solutions with primary emphasis on delivering connectivity to rural areas.

• Founded and scaled a telecommunications business specializing in fibre, satellite, and connectivity solutions
• Drove revenue growth through partnerships with Morclick, DFA, and Frogfoot
• Held full P&L accountability across sales, operations, finance, and service delivery
• Built a loyal customer base through strong service delivery, retention strategies, and relationship management
• Identified and capitalized on market opportunities within the ISP and connectivity sector
• Managed installations, technical support teams, and end-to-end customer lifecycle
• Scaled business from startup to established regional provider (R150 000 p/m revenue, with over 350 clients)
• Built strategic supplier partnerships enabling market competitiveness

National Sales Manager & Regional Coastal Manager at Profile Corporate Services (2005-01 – 2015-12)

Led national sales function and directed coastal operations for specialist payroll payment services provider in IT/Software & Banking sector.

• Led national sales function, managing a team of 19 consultants across multiple regions
• Directed coastal operations, overseeing branch performance, service delivery, and staff management (6 direct reports)
• Developed and executed sales strategies, forecasts, and annual budgets
• Managed key enterprise accounts and stakeholder relationships
• Ensured operational efficiency, compliance, and high service standards
• Contributed to software development lifecycle: requirements, testing (UAT), and implementation
• Established and scaled the Durban branch into a major revenue contributor
• Played a key role in product development and system enhancements
• Consistently achieved/exceeded sales targets

Consultant Manager at Fihrst Management Services (1999-01 – 2005-12)

Managed national software implementation projects for first paymaster solution in South Africa offering seamless payments from any payroll via inhouse integrated software.

• Managed national software implementation projects across Gauteng, Cape Town, and Durban
• Led deployment of payroll and third-party payment systems for enterprise clients
• Oversaw project delivery, system configuration, testing, and client onboarding
• Provided post-implementation support and continuous improvement recommendations
• Contributed to software design, specifications, and enhancements
• Managed consulting teams and client relationships
• Delivered multiple successful system implementations across large client environments
• Built long-term client relationships and repeat business opportunities

Assistant Manager – Pension Payroll at Alexander Forbes (1997-01 – 1999-12)

Managed payroll reconciliation and pension administration for one of the largest financial services companies in South Africa.

• Managed payroll reconciliation for major pension funds (Transkei, Ciskei, Unilever, BP)
• Supervised team performance, ensuring accuracy, compliance, and deadlines
• Handled complex payroll queries and pension administration
• Produced management reports and performance insights
• Selected for strategic system implementation project due to subject matter expertise

Finance Administrator at Free State Provincial (1993-01 – 1997-12)

Provided financial administration and payroll support services in government finance audit department.

• Provided financial administration and payroll support services
• Managed tax queries and issued compliance documentation
• Conducted financial inspections across departments

Diploma in Management – South African Institute of Management (SAIM) – UNISA

Certificate of Proficiency in Life Insurance I – Insurance Institute of South Africa

Matric Certificate – Sand du Plessis High School (1993-12)