Project Manager at Healthcor Projects (2024-01 – Present)
Directed strategic negotiations, planning, and full implementation of new benefit structures across multiple stakeholders in financial services employee benefits sector.
- Directed strategic negotiations, planning, and full implementation of new benefit structures across multiple stakeholders
- Independently drafted, reviewed, and finalized Service Level Agreements (SLAs) to support seamless execution and compliance
- Managed complex stakeholder relationships, including unions, bargaining councils, and internal leadership, ensuring alignment and buy-in
- Evaluated cost structures, risk factors, and benefit models to balance employee value with organizational sustainability
- Coordinated project timelines from negotiation through implementation, ensuring delivery within agreed milestones
- Successfully secured agreements with two bargaining councils and multiple trade unions, enabling the rollout of enhanced employee benefits
Owner & Managing Director at Dish.web (2015-01 – 2024-12)
Founded and scaled a telecommunications business specializing in fibre, satellite, and connectivity solutions with primary emphasis on delivering connectivity to rural areas.
- Founded and scaled a telecommunications business specializing in fibre, satellite, and connectivity solutions
- Drove revenue growth through partnerships with Morclick, DFA, and Frogfoot
- Held full P&L accountability across sales, operations, finance, and service delivery
- Built a loyal customer base through strong service delivery, retention strategies, and relationship management
- Identified and capitalized on market opportunities within the ISP and connectivity sector
- Managed installations, technical support teams, and end-to-end customer lifecycle
- Scaled business from startup to established regional provider (R150 000 p/m revenue, with over 350 clients)
- Built strategic supplier partnerships enabling market competitiveness
National Sales Manager & Regional Coastal Manager at Profile Corporate Services (2005-01 – 2015-12)
Led national sales function and directed coastal operations for specialist payroll payment services provider in IT/Software & Banking sector.
- Led national sales function, managing a team of 19 consultants across multiple regions
- Directed coastal operations, overseeing branch performance, service delivery, and staff management (6 direct reports)
- Developed and executed sales strategies, forecasts, and annual budgets
- Managed key enterprise accounts and stakeholder relationships
- Ensured operational efficiency, compliance, and high service standards
- Contributed to software development lifecycle: requirements, testing (UAT), and implementation
- Established and scaled the Durban branch into a major revenue contributor
- Played a key role in product development and system enhancements
- Consistently achieved/exceeded sales targets
Consultant Manager at Fihrst Management Services (1999-01 – 2005-12)
Managed national software implementation projects for first paymaster solution in South Africa offering seamless payments from any payroll via inhouse integrated software.
- Managed national software implementation projects across Gauteng, Cape Town, and Durban
- Led deployment of payroll and third-party payment systems for enterprise clients
- Oversaw project delivery, system configuration, testing, and client onboarding
- Provided post-implementation support and continuous improvement recommendations
- Contributed to software design, specifications, and enhancements
- Managed consulting teams and client relationships
- Delivered multiple successful system implementations across large client environments
- Built long-term client relationships and repeat business opportunities
Assistant Manager – Pension Payroll at Alexander Forbes (1997-01 – 1999-12)
Managed payroll reconciliation and pension administration for one of the largest financial services companies in South Africa.
- Managed payroll reconciliation for major pension funds (Transkei, Ciskei, Unilever, BP)
- Supervised team performance, ensuring accuracy, compliance, and deadlines
- Handled complex payroll queries and pension administration
- Produced management reports and performance insights
- Selected for strategic system implementation project due to subject matter expertise
Finance Administrator at Free State Provincial (1993-01 – 1997-12)
Provided financial administration and payroll support services in government finance audit department.
- Provided financial administration and payroll support services
- Managed tax queries and issued compliance documentation
- Conducted financial inspections across departments
