Thobani Kubheka

I am an enthusiastic and knowledgeable young person who works well with minimal supervision. I am passionate about Information Technology.

Backup all network equipment to reduce business risk on hardware failure

▪ Configure a backup schedule

▪ Configure a backup server

▪ Test config backups are running

▪ Schedule backup server to replicate offsite

Provide an offsite disaster recovery zone to provide business continuity during a disaster

▪ Located an offsite DR location

▪ Initiate an IP-SEC tunnel

▪ Transfer local images to DR site

▪ Configure all local services to DR site

▪ Test failover scenario

Monitor helpdesk and provide support to assist IT and SRSA staff to operate effectively

▪ Proactively monitor the SRSA helpdesk and response to tickets in a timely manner

. Creating and Managing users, distribution groups and shared mailboxes in Microsoft Exchange and office 365.

• Creating, Managing and updating users and Access groups in Microsoft Active Directory environment
• Installation, support and update of all standard tested software
• Maintain all assets in the Asset Management system.
• Logging, Prioritizing, updating and resolving tickets to meet SLA's SLA'sIT Procurement: invoices and Capex’s

▪ Making sure all suppliers are paid in time to avoid having our services being cut

-Procure IT equipment

Maintenance

Ensure stability and Optimal Performance of the Company’s Investment in the Server

Infrastructure- Ensure that all technologies are up to date, manage and maintain active directory, Hyper-V failover cluster, SCCM, WSUS, Terminal Server, IIS, Office 365, Dell Blade

Centre, IBM SAN, and NAS Devices.

2010 - 2012 Durban University of Technology

2013 National Diploma: Engineering Computer Systems

2018-2021 MCP, MCSA, MCSE Server 2012, MCSA 2016, MCSE Productivity, Azure Fundamental

2022- 2023 Microsoft Office 365 Fundamental

2024 ITIL Foundation V4