Thobeka Dlomo

I have a master's degree in Tourism and Hospitality Management from University of Johannesburg. I am currently doing an internship, I have previous tutoring experience which date back to 2014, when I was doing 2nd year at Walter Sisulu University. I am passionate about the Tourism industry; I have experience working in a Travel Agency and Airline experience.

1. National Department of Tourism: Internship -Compiling minutes during meetings.

   Assist in facilitating meetings between National Department of Tourism and

   Technology Innovative Agency with regards to Tourism Technology Incubator

   Project.

   Compiling project reports and site visits

   Assist in supporting the development of the Tourism SMME information Booklet.

   Assist in supporting and facilitating the development of an on-line Database for

   SMMEs.

   Assist in coordination of Women in Tourism activities.

   Responsible for doing claims for officials (Enterprise Development).

   Responsible for making travel arrangements for officials.

   Responsible for compiling monthly and quarterly reports for Enterprise Development.

2. Addo Elephant National Park: Volunteer - Greeting and welcoming guests.

   Assisting guests with amendments of travel reservations and special requests.

   Coordinating guest requests and customer complaints.

   Performing general administrative duties in the reception area.

   Informing guests about facilities and activities in the camp

3. Department of Education- Gungubele Senior Primary School: Administration Clerk Assistant -Managing the reception area and counting learners daily to check the attendance.

   Assisting with admission of new learners using South African School and

   Administration Management System (SA-SAMS).

   Providing support to educators such as distribution of teaching materials, capturing of data, typing, photocopying, filling and record keeping.

   Responsible for safe keeping and charging of school devices.

4. Nyandeni Local Municipality: Tourism Data Collector (Learnership) -Responsible for writing reports and visiting projects.

   Responsible for providing assistance in research by collecting data.

   Responsible for taking minutes during meetings.

   Responsible for general administration.

   Responsible for organizing events and meeting logistics.

5. Airlink Mthatha Branch: Passenger Handling Agent Trainee- Meeting arriving flights.

   Checking- in passengers

   Boarding passengers.

   Departing flights and doing batching of departed flights.

   Answering telephone calls.

6. Mega Travel and Tours: In-Service Training Travel Consultant- Answering telephone calls.

   Making travel bookings for clients (accommodation, flights, car hire, and conference venues).

   Making quotations and Tax invoices.

   Updating bank reconciliation.

1. University of Johannesburg - master's degree in Tourism and Hospitality Management (2021)
2. Walter Sisulu University- B-Tech in Tourism Management (2016)
3. Ngangelizwe Senior Secondary School -Grade 12 (2012)