Thobeka Yaphi

Dedicated and diligent professional with extensive experience in domestic cleaning and general labor. Proven ability to maintain high standards of cleanliness and provide exceptional customer service. Possesses a valid Code 10 driver's license and proficient in English and isiXhosa, ready to contribute to a demanding work environment.

Domestic Cleaner

(2022-01 - 2025-01)

• Maintain and enhance the cleanliness and organization of residential properties, ensuring a pristine and welcoming environment for clients.
• Implement rigorous cleaning protocols to consistently uphold a high standard of hygiene and tidiness, exceeding client expectations.
• Proactively manage and procure household supplies, optimizing inventory levels and ensuring availability to support seamless operations and client convenience.
• Cultivate strong client relationships through reliable service and meticulous attention to detail, fostering a loyal customer base.
• Optimize cleaning schedules and routines to maximize efficiency and client satisfaction.

General Worker / Cleaner - Pam Golding Properties

(2014-01 - 2020-01)

• Executed comprehensive cleaning and catering services, ensuring a consistently pristine and hygienic office environment.
• Proactively maintained a superior standard of cleanliness and sanitation across all office areas, contributing to employee well-being and client impression.
• Provided a welcoming and professional atmosphere for clients by offering prompt and courteous refreshment services.
• Directed and implemented all aspects of the office's cleaning operations, including meticulous floor care, thorough kitchen sanitation, efficient waste management, detailed bathroom upkeep, dust removal, polishing, and disinfection protocols.
• Managed inventory of cleaning supplies, forecasting needs and independently conducting procurement to ensure uninterrupted operational efficiency.

Bizana Village Senior Secondary School (2007)