Application Specialist at BDO South Africa (2025-07 – Present)
- Design and develop no-code/low-code solutions using Power Platform.
- Create and modify forms, views, and dashboards in Power Apps.
- Develop and implement automated workflows with Power Automate.
- Manage Dataverse, including custom tables, columns, and data relationships.
- Administer and support Dynamics 365 applications.
- Collaborate with stakeholders and developers to deliver effective business solutions.
- Perform maintenance and enhancements on existing applications.
- Establish guidelines and promote best practices for solution development.
Junior Application Specialist at BDO South Africa (2022-10 – 2025-07)
- Supported CRM customizations, Power Platform development, and testing.
- Assisted with solution design, documentation, and user training.
- Resolved application-related issues, ensuring SLA compliance.
CRM Developer Intern at BDO South Africa (2021-10 – 2022-09)
- Gained hands-on experience in Dynamics 365 customization and Power Platform.
- Supported application testing, deployments, and end-user troubleshooting
Administrative Assitant at Careers IT (2021-02 – 2021-03)
- Managed administrative tasks such as scanning, printing, and organizing documents to support daily office operations.
CRM Developer Intern at Gagasi IT (2020-02 – 2020-10)
- Provided administrative support by preparing, organizing, and managing company documents.
- Assisted with general office tasks to ensure smooth day-to-day operations.
Customer Service Representative at CCI SA (2018-12 – 2019-10)
- Assisted customers by resolving complaints, answering inquiries, and providing detailed information about products and services.
- Processed payments and returns accurately while promoting products and achieving sales targets.
