Thobile Princess

Confident, well-spoken, and energetic Public Relations Management graduate with strong communication skills, a professional telephone manner, and real experience engaging with a wide range of people across multiple channels. Articulate in English with a clear, persuasive communication style well-suited to outbound and lead generation environments. Target-driven, resilient, and motivated by growth — eager to contribute to a dynamic sales and lead generation team.

Communications & Administrative Assistant (WIL In-Service Training) - African Solidarity Campaign - Richards Bay

(2024-06 - 2024-12)

• Engaged professionally and confidently with a wide range of stakeholders and members of the public across telephone, email, and in-person channels.
• Communicated clearly and persuasively in English, adapting tone and approach to suit different audiences and achieve the desired outcome.
• Resolved queries and objections professionally, remaining calm, positive, and solution-focused throughout every interaction.
• Supported campaign coordination and outreach activities, contributing to audience engagement and organisational visibility.
• Drafted compelling written communication including newsletters, press releases, and correspondence tailored to specific audiences.
• Maintained accurate records of all interactions and follow-up activities, ensuring nothing fell through the cracks.
• Worked in a fast-paced environment managing multiple tasks simultaneously, consistently meeting deadlines and targets.
• Demonstrated strong personal discipline, reliability, and a positive attitude throughout the full six-month placement.

Diploma - Public Relations Management - University of Zululand (2024)