Thomas Lerefolo

A dedicated and performance-driven professional with a diverse background in Social Development, Direct Marketing, and Sales Promotion. Proven expertise in community engagement, substance abuse support, and victim empowerment, combined with a strong track record of achieving sales targets. Adapt at building lasting relationships, managing complex records, and delivering high-quality service in both social and corporate environments.

Social Development Practitioner at Social Development (2016-01 – 2017-12)

• Delivered critical support services for substance abuse and victim empowerment, ensuring client safety and well-being.
• Managed comprehensive client records and case documentation with a high degree of accuracy and confidentiality.
• Executed monitoring and evaluation (M&E) protocols to assess the impact of community programs.
• Led outreach initiatives and awareness campaigns to educate the public on social issues.

Direct Marketer at Credico (2018-01 – 2018-03)

• Identified and engaged potential customers to promote products and services through direct sales techniques.
• Consistently met and exceeded monthly sales targets through proactive lead generation.
• Developed and maintained strong client relationships to ensure long-term brand loyalty.
• Conducted professional product presentations and demonstrations to diverse audiences.

Sales Driver / Promoter at Premier FMCG (2019-01 – 2026-12)

• Accelerated sales growth through targeted product promotions and strategic merchandising.
• Coordinated deliveries and logistics while maintaining high standards of customer satisfaction.
• Cultivated and managed relationships with retail clients to secure optimal shelf space and visibility.
• Oversaw stock control and inventory management to prevent shortages and ensure seamless operations.

Matric Certificate

Facilitator Certificate in Community Participation in Democratic Processes and Structures