Thulani “Fida” Adam

Experienced Field Service Technician with 15+ years of experience installing, maintaining and repairing multifunction printers, copiers and network-connected office equipment. Skilled in fault diagnosis, preventative maintenance, customer support, and field service. Strong knowledge of Canon, Kyocera, Toshiba, Konica Minolta, Samsung and OKI systems.

Senior Field Technician & Service Specialist - Canon, Kyocera CBS, Intellacor, X-Corp, Page Automation, Safika BSS

(2008)

• Install, configure and maintain multifunction printers and copiers.
• Diagnose and repair hardware and software faults.
• Provide on-site customer support and technical troubleshooting.
• Configure network connectivity and integrate office devices.
• Perform preventative maintenance.
• Handle equipment deliveries, collections and installations.
• Support workshop operations and junior technicians.

Grade 12 - Matric - Ahmed Timol Secondary School