Quality Lead - FLSmidth - Johannesburg, Gauteng
(2025-08)
Reports to: Head of Region (Operations). Direct Reports: 12x (2x Quality Inspectors, 6x Field Technicians, 4x Plant Fitters)
- Revise and implement quality management systems in accordance with ISO 9001:2015 as well ISO 45001:2018
- Develop and review procedures, and processes to ensure compliance with standards and regulatory requirements
- Regular interaction with regulatory bodies such as SANAS and SGS to maintain Compliance
- Design of standard operating procedures (SOPs) in line with engineering drawings and Specifications
- Conduct regular supplier visits to ensure that
- Conduct regular internal and supplier audits to ensure compliance with ISO standards and prepare for external ISO recertification-based audits
- Conduct Root Cause Analysis (RCA) on NCRs and initiated CAPARs
- Management of non-conformances and corrective action reports, ensuring that safety is maintained and risks and hazards are identified and eliminated
- Conduct regular quality and safety training for staff and contractors
- Review and update engineering drawings where necessary
- Attend to customer issues on-site, ensuring corrective actions are taken
- Provide technical support for field technicians as well as Sales Team
- Identify and recommend system improvements while providing relevant technical support
- Supervision of the team and ensuring that they stay motivated and always upskilled
- Compile monthly quality reports and stats for management
- Analyse quality data and implement Kaizen (continuous improvement) strategies thereof
Quality/Technical Manager - Mutec Eng & Project Managers - Johannesburg, Gauteng
(2018-06 - 2025-06)
Reports to: Managing Director. Direct Reports: 14x (6x Quality Inspectors, 8x Field Technicians). Reason for leaving: Fixed-term, project-based contract completed. Mutec had a 7-year contract for a client project
- Designed and implemented quality systems in accordance with ISO 9001:2015
- Developed quality manuals, procedures, and processes to ensure compliance with standards and regulatory requirements
- Regular interaction with regulatory bodies such as SANAS and SGS to maintain Compliance
- Designed standard operating procedures (SOPs) in line with engineering drawings and Specifications
- Conducted regular site visits and audits to ensure engineering work performed by service providers met required quality standards
- Performed regular internal and supplier audits to ensure compliance with ISO standards
- Managed all Engineering Change Requests (ECRs) and quality tools such as PPAP, PFMEA, APQP, and SPC
- Compiled quality and safety reports for top management
- Developed and designed test and inspection documents
- Conducted scheduled supplier development initiatives and audits
- Performed Root Cause Analysis (RCA) on NCRs and initiated CAPARs
- Managed non-conformances and corrective action reports, ensuring safety was maintained and risks and hazards were identified
- Delivered regular quality and safety training for staff and contractors
- Reviewed and updated engineering drawings where necessary
- Attended to customer issues on-site, ensuring corrective actions were taken
- Identified and recommended system improvements while providing relevant technical Support
- Integrated Six Sigma principles into QMS to drive continuous improvement and defect reduction by reviewing processes, policies, and production procedures
- Implemented and utilised quality tools, including: SPC: Aided in quality control; Fishbone Method / Ishikawa Diagram: Conducted root cause analysis of defects; PPAP: Managed parts production and approval; APQP and FMEA: Improved manufacturing processes and prevented quality issues
Quality Supervisor - Schauenburg Systems - Johannesburg, Gauteng
(2014-02 - 2018-05)
Reports to: Technical Manager. Direct Reports: Various Project Dependent Resources (Quality/Production/Technical). Reason for leaving: I felt that i had reached the ceiling in the role and sought a managerial position offering greater responsibilities and new challenges in a role where i could diversify my skill set
- Supervision of quality inspectors, technicians and production operators
- Assisting production team leaders to minimise cost by ensuring that scrap and rejects are avoided and kept at a low rate
- Analysing defects and recommending remedial actions
- Ensure that Safety is maintained, risks and hazards are identified
- Ensuring that all gas detection instruments are tested according to standard
- Ensuring that Cap Lamps and chargers are tested and meet the standard
- Calibration of testing equipment
- Ensuring that all relevant measuring instruments are within the required standard
- Ensuring that the ISO 9001:2015 system is maintained at all times
- Conducting of internal and external quality audits
- Attending company audits by external bodies to ensure compliance
- Compiling of reports such as NCR, ECR, FMEA, CAPARs etc.
- Ensuring that Kaizen and Six Sigma are maintained
- Quality improvement through Six Sigma by reviewing processes, policies, and production procedures to drive continuous improvement
- Identified recurring defects due to a lack of defect analysis and corrective actions
- Implemented Kaizen at Schauenberg, selecting a team—including quality and technical members—to form the Kaizen team
- Ensured problems were addressed at the department level before reaching the final stage, where it might be too late. Introduced continuous improvement and preventative measures to prevent recurrence, enhancing defect detection and overall ways of working
- Used quality tools in Six Sigma, including Ishikawa (Fishbone Method) and SPC
- Applied Six Sigma with a focus on continuous improvement, leveraging quality tools to enhance processes
- Conducted trend analysis and morning meetings to address daily quality challenges, reducing defect rates and improving process efficiency
Quality Officer - Widney - Alrode, Gauteng
(2012-01 - 2014-01)
Reports to: Quality Manager. Reason for leaving: Career Advancement
- Supervision of junior quality inspectors and assemblers in the plant
- Assisting production team leaders to minimise cost by ensuring that scrap and rejects are avoided and kept at a low rate
- Analysing defects and recommending remedial actions
- Ensure that Safety is maintained, risks and hazards are identified
- Validating products inspected by quality inspectors at final stage before dispatch
- Compiling of reports such as NCR, ECR, FMEA, CAPARs etc.
- Ensuring that Kaizen and Six Sigma are maintained
- Ensuring that the ISO 9001:2015 system is maintained at all times
- Conducted trend analysis and morning meetings to address daily quality challenges, reducing defect rates and improving process efficiency
Gauge Controller - Auto Industrial - Spartan, Gauteng
(2005-01 - 2011-12)
Reports to: Quality Manager. Reason for leaving: Career Advancement
- Issuing of relevant gauges and other measuring instruments to production in accordance to process sheets and production plan
- Assisting production team leaders to minimise cost by ensuring that scrap and rejects are avoided and kept at a low rate
- Analysing defects and recommending remedial actions
- Ensure that Safety is maintained, risks and hazards are identified
- Validating that all relevant gauges are calibrated and verified
- Compiling of reports such as NCR, ECR, FMEA, CAPARs etc.
- Conducting of tensile strength and inspecting of cracks on material from the foundry division before CNC machining
- Assisting quality engineers with process audits in the plants
- Ensuring that the ISO 9001:2015 system is maintained at all times
Quality Inspector - Venture SA - Prospecton, Durban
(1999-08 - 2004-12)
Reports to: Production Manager. Reason for leaving: Career Advancement
- Receiving and inspection of material to be used for production
- Routine inspection of products to ensure they meet required standards
- Assisting production team leaders to minimise cost by ensuring that scrap and rejects are avoided and kept at a low rate
- Ensure that Safety is maintained, risks and hazards are identified
- Signing First and Last Off samples at various moulding machines
- Compiling of reports such as NCR, SPC, CAPARs etc.
- Final inspection on completed product to ensure acceptance standard
- Ensuring that the ISO 9001:2015 system is maintained at all times
