Thulani Zwane

Provides primarily pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and prepare detailed product specifications for the development and implementation of customer products/applications/solutions.

Has worked on multiple projects with different vendor's hardware and software, namely Fujitsu, IBM and Oracle in South Africa. Responsible for hardware installation and configuration of Oracle Software and in most cases installing oracle (Enterprise Manager 12c, Oracle database 11g, 12c and 19c), OCM and ASR, WebLogic design and submit as-built documents.

Snr Technology Solution Engineer - Oracle Corporation - South Africa

(2023-09)

• Technical workshops on Oracle licensing for on-prem technologies
• Deliver Demo's and POCs on Oracle Security products
• Work with sales team on the relationship and technical management of large deals including influencing tenders prior to being released, as well as our technical response and compliance to tenders
• Coordinating and providing technical seminars for both business partners and Clients
• Provide product and solution training to the sales team and partners

Database administrator - Enterprise Technology Solutions - South Africa

(2015-08 - 2023-08)

• Provide application support, maintain and improve user satisfaction
• Manage, monitor and configure database security
• Perform and assist with data migration and interfaces to other RDBMS
• Assist in processing of user requests to create new relational databases
• Refresh and clone data between environments
• Manage and maintain user access and create database objects
• Report and maintain data recovery plans in the event of a disaster
• Evaluate third party software and assist with installation and upgrades
• Perform database upgrade to the latest supported version
• Develop scripts to automate database monitoring
• Monitor Database performance and application and advice necessary changes to enhance performance
• Identify and suggest technical recommendations to application operation and management
• Action and adhere to audit requirements
• Install database patches and schedule maintenance time
• Assist with oracle application cloning and patch management
• Plan capacity and analyse the growth of the database on set interval
• Implement high availability using data guard utility
• Provide NetBackup setup for database backup and recovery
• Ensure service delivery in adherence to agreed SLA
• Provided on-call production database support
• Present database changes and recommendation to change Advisory Board

Junior Sustaining Service Engineer - Thuthukani Technology Solutions - South Africa

(2012-08 - 2015-07)

As Technical Specialist: Implemented Oracle Data-Guard solution. Implemented TDE Transparent Data Encryption. Been part of a team to implement Oracle Engineered systems (Exadata, ODA and SuperCluster). Implement different OVM solutions.

Implement

Fujitsu and IBM storage. Install and Support for oracle database 11g, 12c and 19c on daily basis. Troubleshooting and upgrading existing Databases. Assist customer in planning, compiling and Design Disaster Recovery (DR).

Implement Oracle

Exadata. Implement ODA (Oracle database Appliance).

• Performing daily checks for database and hardware faults
• Monitoring tickets and resolving those tickets within SLA
• Deployment of Oracle Real Application Clusters (RAC) on different Platforms
• Database performance and Tuning using OEM, AWR, ADDM utilities
• Administering and configuring email alerts through OEM, creating incident rules, metric extensions
• Configuring RMAN (Recovery Manager) for Backup on DISK/TAPE Compressing RMAN backups
• Install and Monitor virtual machines on oracle virtual manager

Diploma - programming (2013-05-17)

Advanced Diploma - Management Practice (2026-06-23)