Customer Services Executive - CATERPILLAR INHOUSE
(2014-05)
- Sending of outbound shipments for the customer
- Customer reports and transit reports
- Processing of shipments
- My Account
- Communicating with the customer and DHL daily and timelessly
- Quoting of shipments
- Ensure that all outbound shipments are collected within the agreed cut off times
- All collected express shipments are processed according to DHL network standards
- Process all airway bills of material collected
- Relevant documentation for shipment is identified, processed and attached to the shipment
- Pre-alerts processed is completed per shipment/ destination
- Ensure all departments (Dealer service and Traffic) are notified of any shipment and necessary pre-alerts processed are completed
- Ensure material reaches the relevant gateway in time to meet scheduled outbound flights and transit times quoted are achieved
- Ensure that the correct procedure are followed when identifying a dangerous good shipment
- Liaise with DHL IT to optimum use of IT systems available to control and improve the process
- Monitor availability of flights data and communicate shortfalls with Dealer service and Traffic
- Taking corrective actions on service and operational issues identified
- Ensure all additional requirements are adhered to in order to guarantee network and shipment integrity
- Uploading of shipments details onto the DHL plus system for dealer visibility
BILLING CLERK, ASSISTANT TEAM LEADER - VECTOR LOGISTIGS (PTY) LTD
(2007-08 - 2010-03)
- REALIZING PICKING SLIP, DOING CONFIRMATION, POSTGOOD AND BILLING
- CREATING A TRIP SHEET FOR DISPATCH OR DRIVERS
- MAKING SURE THAT THE ORDERS ARE PICKED BEFORE INVOICING
- INVOLVE IN GRV, DOING THE ADJUSTMENT
- WORKING HAND IN HAND WITH DISPATCH FOR COUNTRIES & LOCAL AND ALLOCATE THETRUCKS FOR LOADING
- MANAGING STAFF AND MAKESURE THAT THEY ADHERE TO THE RULES OF THE COMPANY
- FOLLOWING THE (SOP) STANDARD OPARATION PROCESSUSE
- RUN HERRING AND DISCIPLINE WERE IT IS NECCESSARY
- RUNNING THE REPORT FOR SHIFT
WAREHOUSE SUPERVISOR /INVENTORY CLERK - DHL/OMNI
(2006-11 - 2007-07)
- MONITORING AND SET UP OF STOCK MASTER
- SUPER USER FOR SAP SYSTEM
- MAKING SURE THAT THE RECEIVING DO THE PUT AWAYS IN TIME
- NO DELAYS ON ORDERS
- CLEARING ALL OPEN TRANFER BEFORE WE LIVE
- INVOLVE IN PICKING AND CHECKING AND MAKING SURE THAT THE (SOP STANDARD OPARATION PROCESURE) THE FOLLOW
- MAKESURE THAT THE CORRECT INVOICE IS BEING PUT IN THE CORRECT ORDER NUMBER PER CUSTOMER
- MAKING SURE THAT WE REACH THE DEADLINE FOR LOCAL DELIVERIES AND QOURIERS
- MONITORING THE PUNCHUALLITY OF THE STAFF
- CREATING THE COUNTSHEET AND PREVENTING THE ERROR ON THE COUNT
- PRE-PEPAIRED BEFORE STOCK TAKE OR STOCK COUNT CICLE COUNT
- SUBMITTING THE SALES RE-PORT DAILY, APPROVE OF CREDIT
- IN ORDERING OF THE STOCK MAKING SURE THAT WE DONT OVER STOCK
- INVOLED IN MANNAMENT MEETING
- I WAS HANGDLING APPROXEMATELY 30 STAFF AND CASUALTIES
INVENTORY SUPER USER - MEDI – FOCUS LTD
(2006-04 - 2006-09)
- HOSPITAL SYSTEM CALL (HIS) AS WELL AS SAP THE NEW SYSTEN INTRODUCE TO NET CARE
- ENTALED ALLOCATION, MONITORING AND SET UP OF STOCK MASTER
- INVENTORYMANANGMENT
- WE WERE USING SCANNER FOR PICKING AS WELL AS CHECKING
WAREHOUSE STOCK CONTROLLER SUPERVISOR INVENTRY OPS - PHARMACEUTICAL HEALTH CARE DISTRIBUTOR
(1999-04 - 2005-11)
- ATTENDING TO QUERIES e.g CRM, SHORT & OVERS
- AUTHORIZING FOR CREDI TOBE APPROVED
- SHORT DELIVERIES OR OVER CONTROLLING
- COMMUNICATE WITH THE SUPPLIERS
- INVOLVE IN PURCHASING, INVOICING, CHECKING & DISPATCH
- SAP PROGROME WE WERE USING
- FORK LIFT OPARATOR, INVOLVE IN THE CREATING OF STOCK COUNT SHEET
- WORKING TOGETHER WITH THT MANANGEMENT FOR LOSS CONTROLL OF THE STOCK
- I WAS CONTROLLING 32 PRINCIPLES (COMPANIES) ABLE TO WORK OVER TIME
- ANY THING THAT INVOLVE THE WAREHOUSE I WAS THE KEY
RECEIVING SUPERVISOR - RTT LOGISTIG
(1998-10)
- PICKER FOR A MONTH
- PROMOTED TO A CHECKER
- AFTER 3 MONTH I WAS PROMOTED TO A CHECKER
- THEN AFTER 3 MONTH PROBATION I WAS PROMOTED TO A RECIEVING CLERK
- AFTER SOME TIME THE I WAS PROMOTED TO A RECIEVING SUPERVISOR
- INVOLVE IN RETURNS
PICKER AND CHECKER/ASSISTANT DISPATCH MANANGER - APOTEX SA (PTY) LTD
(1997-10 - 1998-03)
PICKER & AFTER A MONTH I WAS PROMOTED TO A CHECKER/ASSISTANT DISPATCH MANANGER.
- CHECK CORRECT PACKED SIZE
- STRENGTH AND QUANTY
- CORRECT PRODUCT, BATCH NUMBER BEING PICKED
- CLEANLINES
- POSSIBLE THEFT WITHIN THE PREMISES
Cleaner - HEALTH & RANQUET CLUB (NOW VIRGIN ACTIVE)
(1997-03 - 1997-09)
