Installations & Configurations Specialist - Alexander Forbes
(2023-07)
- Preparation of necessary take on requirements documents, arranging meeting, facilitating, active participation at meeting, performing summary/minutes of meeting and project plan for distribution.
- Active maintenance of the installation/ conversion checklists and project plan in line with Branch procedures and controls to ensure timelines are met and all stakeholders are kept informed.
- Analysis of new business applications
- Preparation of fund specific mandates, resolutions and documentation where necessary based on analysis of fund rules, practices and policies
- Actively sourcing and analysing required documentation and information required for the completion of the installation/ conversion.
- Preparation of Scheme Analysis for purposes of setting up the fund parameters on the line of business systems
- Setup of fund parameters on allocated system platform along with preparation for internal audit.
- Analysis of data, facilitation of responses by various stakeholders, upload, reconciliation and preparation of internal audit of the various data sets received.
- Performing replications and/or catch-ups processing relating to contributions, expenses and or investment switches (where applicable).
- Performing necessary compliance communication to either the FSCA and/or various stakeholders in line with Branch procedures and controls.
- Preparation for internal and external meetings, active participation in meetings and summarizing of action items from meetings. Ensure the driving of these action items to ensure completion.
- Presentations to clients regarding status of installations and separately, on company procedures and controls (Employer and Trustee Meetings)
Senior Fund Administrator - Robson Savage
(2021-11 - 2023-06)
- Processing of withdrawal, retirements, disability, death and divorce claims.
- Attending to section 14 transfers
- Monthly reconciliation of Provident Fund Contributions
- Attending to client and member queries daily
- Investigation to Trustee meetings
- Preparing monthly Admin Reports
- Sending annual benefit statements to members
- Attending Board of Trustee Meetings
- Paying monthly investments and fund expenses
Senior Fund Administrator - NBC Holdings
(2016-03 - 2021-11)
- Processing of withdrawal, retirements, disability, death and divorce claims.
- Attending to section 14 transfers
- Monthly reconciliation of Provident Fund Contributions
- Attending to client and member queries daily
- Investigation of death claim cases received
- Preparation of death claims and presenting to the Trustees
- Preparing monthly Admin Reports
- Attending to the Fund year end queries and providing solutions to Actuarial and Accounts department
- Attending Board of Trustee Meetings
Benefits Administrator - Akani Retirement Fund Administrators
(2015-01 - 2015-09)
- Municipal Employees Pension Fund Administration: Monthly Contributions update, Claims such as Resignations, Retirements, Deaths, Pensioner Deaths and Trust claims
- Trust Administration: Calculate monthly interest on trust
- Finalise monthly school fees and trust claims
- Ensure that the school fees and claims are affordable and avoid overspending or depletion of the Trust
- Update the monthly trust schedules
- Prepare monthly trust payments
Benefits Supervisor - Akani Retirement Fund Administrators
(2015-09 - 2016-03)
- Checking of payments for withdrawals, retirements, death, ill health and divorce claims
- Verification and authorisation of payments
- Checking of trust loaded
- Payment and reconciliation of monthly pensioners (payroll)
- Attending to queries from Legal department
- Preparing monthly admin report for board meetings
Monthly Pensions Reconciliation Clerk - Metal Industries Benefit Funds Administrators
(2012-03 - 2014-12)
- Checking of benefits paid for Retirement, Death claims and instalments – Natural systems and Alex systems (confirm that benefit is paid according to the Rules of the Fund).
- Reconciliation of Death Instalment Trust monies (Compare previous month payments with the current month ; see if there are new additions , adjustments).
- Addressing any differences and totals with the General Ledger (from Accounts)
- Adding of change in address and account details for Monthly pensioners (Maintaining the member's record).
- Adding of new spouses for death claims onto system.
- Reconciling changes made and checking of these changes to pensioners (Monthly journal for changes).
- Keeping record of actions completed for statistical purposes.
Pension Fund Administrator - Absa Consultants and Actuaries
(2009-12 - 2012-03)
- Processing withdrawals, retirements, death, divorce and disability claims
- Attending to member's queries on daily basis (claims, quotations and benefit statements).
- Processing monthly cash books, trial balance and cash flow statement (comparing the funds bank statement with the system i.e. if there are payments being done on bank statements, ensure that they are authorised on the system .)
- Paying fund's monthly tax (efilling) and monthly pensioners (Pay according to every member's deduction of tax from claims paid)
- Processing daily quotations and benefit statements
- Contributions: Receive monthly contribution from a client. Ensure that payment is made before the 7th of every month, if not interest is charged. Ensure the amount paid for contributions corresponds with the spreadsheet received. Compare the spreadsheet with the previous month's one for (New entrants, Exits, Increases and bonuses ) .
- Investing the Fund's contributions on monthly basis and pay expenses such as Investment fees, etc. .
- Preparing monthly admin report
- Assist with audit and actuarial: provide auditors with any document for queries on payments made. Request benefit calculations form actuaries for the DB Members and provide them with required member's details such as: Age, gender , pensionable service date , annual salary etc.
- Processing payment for risks benefits and investments.
Customer Service Representative - Multichoice
(2009-02 - 2009-11)
- Attending to customer's queries on billing and technical problems
- Creating new accounts
Teller - Standard Bank
(2008-07 - 2009-01)
- Attending to withdrawals, cash and cheque deposits
- Process cash transfers
