Thulisile Bele

Reliable and organised Administrator with 3 years experience in general office administration, records management, data capture, and customer support in healthcare and retail environments. Proven ability in managing filing systems, handling phone calls and emails, and supporting daily office operations with 100% accuracy and POPIA compliance. Skilled in MS Office, GAAP system, and maintaining audit ready records.

Assistant Manager at Afro's Chicken Shop (2022-02 – Present)

• Performed general administrative and clerical duties including filing, data entry, and record keeping
• Answered and directed phone calls and emails, providing excellent customer service
• Maintained electronic and physical filing systems with confidentiality protocols
• Prepared daily, weekly and monthly sales and stock reports for management review
• Managed supplier documentation, purchase orders and delivery schedules
• Supported management with administrative follow-ups and office organization
• Coordinated staff schedules and supervised daily activities to ensure smooth store operations

Admin intern at Addington Hospital (2021-08 – 2021-12)

• Captured and updated confidential patient records in hospital database systems
• Maintained document control including scanning, filing and retrieving records per POPIA
• Provided front office support answering calls, emails and walk-in queries across departments
• Scheduled appointments and maintained calendars for administrative staff
• Facilitated communication between departments by managing incoming and outgoing correspondence
• Supported high volume data capture and maintained records for audit readiness

National Diploma in Business and Information Management – Durban University of Technology (2022)