Thuthukani Dludla
DRIVER
Talent
DurbanMember since May 9, 2026
Express myself clearly and positively, both verbally and in writingData capturing and report writingCollecting, organizing, and filling required documentsCommunicating with external and internal stakeholdersCoordinating tasks in relevance of importance and urgencyEmpathize with difficult customersMS Word
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Express myself clearly and positively, both verbally and in writingData capturing and report writingCollecting, organizing, and filling required documentsCommunicating with external and internal stakeholdersCoordinating tasks in relevance of importance and urgency
About
Vehicle inspection making sure the vehicle is clean and everything is working correctly. Towing customer vehicles to set destination. Making sure all customer needs are met during towing.
Experience
DRIVER at AUTO COLLUSION TOWING AND RECOVERY (2024-12 – Present)
- Vehicle inspection making sure the vehicle is clean and everything is working correctly.
- Towing customer vehicles to set destination.
- Making sure all customer needs are met during towing.
- Making sure all safety precautions are done.
Operations agent at Nutun (2023-07 – 2023-12)
- Inbound customer service with add on sales.
- Answering phone calls and responding to emails from customers and potential customers.
- Responding to customer queries and escalating them to relevant departments.
- Ensuring customer satisfaction
- Processing forms, orders and applications requested by the customer.
Call centre sales agent at Ignition Group (2023-02 – 2023-07)
- Outbound customer service
- Upselling and cross-selling of products
- Providing customers with the organization's services and product information.
- Responding to customer queries and escalating them to relevant departments.
- Ensuring customer satisfaction
- Updating of customer profiles.
Driver at Tyrell's Towing (2022-01 – 2022-10)
- Transportation of cars and family run
- Operating specialized equipment
- Cleaning and lubrication of machinery equipment
- Application of safety and precautionary measures.
- Keeping log sheet of vehicle
- Breakdown recovery
- Conduct a routine maintenance on the vehicle.
Production Controller/Driver at Regal Meats (2019-11 – 2020-02)
- Transportation of work teams and goods
- Operating specialized equipment
- To ensure that there was enough supply of products/ingredients needed for the day
- Cleaning and lubrication of machinery equipment
- Application of safety and precautionary measures.
- Conducted stock taking daily.
- Prepared and delivered orders for clients.
- Keeping log sheet of vehicle and machinery
Team leader at Hollywood Bets (2017-03 – 2018-08)
- Compiling a roster for the team
- Assisting on the floor and tills
- handling customer escalations, providing customer query resolution within specified organizational time frame.
- Communicating updates of product and system knowledge to team members
- Building and maintaining relationships with service providers, colleagues, and clients
- Compiling and filing reports for daily/weekly/monthly/productivity
- Ensure that all clients comply with betting rules and regulations-providing inhouse counselling to deal with losses & money management.
Customer care Agent at Hollywood Bets (2016-04 – 2017-02)
- Attending to customer queries and escalating them to relevant departments.
- Gathering and capturing client information
- Office management and administration support.
Education
National Senior Certificate in Matric – Naleni high school (2012)
Skills
DRIVER
