Thuthukile Makhoba

Dynamic sales consultant and cabin crew professional with a strong track record of improving operational efficiency and shareholder value. Skilled in utilizing analytical capabilities to derive meaningful insights from data. Dedicated to contributing to organizational success through innovative solutions and strategic thinking.

Customer Response Centre (Surveillance & Response Controller) - Autotrak Group of Companies - Pinetown, Kwazulu Natal

(2023-08)

• First line of emergency, Recoveries, Alerts, Recovery Reports, Switchboard

CSR (Customer Service Representative) - MTN

(2019-08 - 2022-08)

• Customer Service, Driving sales, Banking, Selling Mobile Devices, Receiving of Stock, quotations, Stocktake

Brand Ambassador - Brand Soldiers

(2015-03 - 2018-07)

• Travel, Promote Samsung Devices, Convert customers, Branding, campaign Driving, Centre courts in malls, Hosting Samsung launches and Carling Blue Label launch, promoted for Nedbank, Audi car promotion, Datsun Car Promo

Optical Assistant - Specsavers

(2012-03 - 2014-10)

• Filling patient files, Booking Appointments, Invoicing, Attending meetings and taking minutes, answering calls, Welcoming customers, Daybook.

Brand Ambassador - The Creative Council

(2009-01 - 2011-12)

Elevated visibility and customer engagement for Robertson Spices, Maybelline, Clere Body Lotion, Douwe Egberts Coffee, and Clover products in retail environments

• Engaged customers through product demonstrations, enhancing brand visibility and loyalty.

Associate of Applied Science - Clothing Management - Durban University of Technology (2026-06)

Cabin Crew Certification - Aviation - Damelin City Campus (2013-01)

High School Diploma - Parkhill Secondary School (2008-01)