Thyrick Govender

Results-driven Student Advisor with over five years of experience at MANCOSA across student recruitment, advisory and administration. Proven ability to convert prospective-student enquiries into enrolments, build strong stakeholder relationships and provide personalised guidance throughout the student journey. Recognised as Top Student Advisor for FY2022 and FY2023, and Student Advisor of the Year for 2024, 2025 and 2026.

Currently completing the third year of a Bachelor of General at Regent Business School, with expected completion in June 2027. Brings strong communication, organisation, CRM/SIS administration, customer service and event-support capabilities, with a consistent focus on student success and service excellence.

Student Advisor at MANCOSA (2021-06 – Present)

Provide guidance and support to prospective and current students while contributing to recruitment, enrolment and service objectives.

• Promote MANCOSA programmes and advise prospective students on suitable academic progression pathways.
• Act as a first point of contact for web, email, telephone and walk-in enquiries, ensuring timely and professional follow-up.
• Convert prospective-student leads into successful enrolments through proactive engagement and relationship building.
• Maintain accurate records of enquiries, applications, confirmations and future registration prospects.
• Build relationships with external partners and identify opportunities to generate new leads and increase enrolment.
• Contribute recruitment insights and data to support planning, market-share growth and student-retention initiatives.
• Collaborate with internal departments to deliver a cohesive customer experience and maintain compliance with policies and procedures.
• Represent MANCOSA at Open Days, orientation programmes, examinations, graduations and other institutional events.

Administrator at MANCOSA (2019-02 – 2021-06)

Provided administrative and operational support to the Student Advisor team and student recruitment function.

• Captured data and compiled operational reports accurately and on time.
• Handled call-centre enquiries and supported prospective students with general information.
• Compiled and authenticated documentation required for student recruitment and enrolment.
• Assisted with marketing activities and the coordination of recruitment-related events.
• Liaised with student enrolment and other internal departments to support efficient service delivery.

Fitment Assistant (Casual) at Just Aluminium & Glass and SA Caskets (2018-07 – 2018-07)

School-vacation work undertaken to gain practical workplace experience.

• Assisted with glass fitment and removal, aluminium-sheet cutting, and general workshop duties.
• Supported casket fitment, sanding and polishing tasks while following instructions and workplace procedures.

Bachelor of General – Regent Business School (2024 – 2027-06)

National Senior Certificate (Matric) – New Forest High School (2018)