Tiasha Ramdass

I am currently an employee at the company called Openserve. My primary duty requires me to work off a website called NEDLMP which involves a process of accepting job requests, tracking of payments and order amendments for TBI job types. I completed my 2-year internship with Openserve.

Intern in entry level administrative duties for the Vendor Management division. I am adept in compiling reports and spreadsheets. I have a keen eye for attention to detail. My authenticity will be an asset to your company.

I am searching for a company to better my prospects and I will be more than grateful to be considered for a permanent position in your company.

Contract — ROMC/NEDLMP - Openserve

(2025-10-01 - 2026-09-30)

• Accepting NEDLMP job requests and then sending them through a BOT system, that is now in place that processes the jobs and creates Purchase Requisition numbers and Purchase Order numbers for TBI (Theft, Break, Incident) job type.
• Create Order Amendments for Variance Orders on SAP
• Following up on TBI/Maintenance payments on SAP and updating invoice status on NEDLMP for payments processed.

Internship — Vendor Management - Openserve

(2023-10-02 - 2025-09-30)

• Provided Admin based duties and assisted with support functions for 3rd party vendors (Service Providers) for Free State, KwaZulu Natal and Northern Cape Provinces
• Responsible for extracting and compiling and distributing reports namely: SAP SES DOA report, Net Promoter Score (NPS) Detractor report, Service Provider Compliance Inspection Tool (SHE), Click Non-Compliance weekly report, Incidents of Community Harassment, Empty Cable Drum report and Site Instructions.
• Responsible for obtaining and consolidating Service Provider resource list related report of staff and their contact details.
• Liaised with Service Providers via emails and phone calls regarding information required for reports.
• Attended site audits, Service Provider audit and assisted with Quality Inspection checks.

ROMC (NEDLMP) - Openserve

(2014-05 - 2014-12)

• Process TBI's (Theft, Break and Incidents) job type on SAP and the NEDLMP website.
• Accepting NEDLMP job requests and then transferring the data captured onto SAP to create internal order numbers and purchase requisition.
• Capturing the job process on SAP i.e. generating internal orders, capturing and process purchase requisitions and tracking purchase order creation for projects within the ROMC environment, namely TBIs and Maintenance related work.
• Capturing of variance orders and order amendments to update SAP requisitions and purchase orders for payment processing.
• Following up and tracking of TBI/Maintenance payments on SAP and updating invoice status on NEDLMP for payments processed.
• Worked with the following SAP CODES: KO01, KO22, K030, KO32, ME51N, ME53N, MELB, ZOA01

Waitressing and Hostess - Mimmos Gateway Theatre of Shopping

(2014-05 - 2014-12)

• Warmly greeted and ushered customers to their tables seating about 20-50 people per shift
• Presented menus and weekly specials to customers while ensuring they have side plates, serviettes and silverware on their tables
• Taking customer orders, handling cash and card payments and food deliveries in a prompt and professional manner
• Maintained a clean and neat environment to keep to restaurant standards
• Anticipated customer needs and provided them with high quality service while upholding the store values to ensure customers satisfaction.
• Swiftly and gently addressed any customer complaints or concerns bringing them to management if necessary

Bachelor of Commerce - Marketing Management - Richfield Graduate Institute of Technology (Umhlanga Branch) (2019-02 - 2022-08)

Higher Certificate - Business Administration - Richfield Graduate Institute of Technology (Umhlanga Branch) (2018-02 - 2018-12)

Matric - Phoenix Technical Secondary School (2013)