Tinyiko Derrick Baloyi

An enthusiastic and hard-working Property Manager with 12 years plus of experience overseeing residential and commercial portfolio across diverse markets. Core function of day-to day property operational efficiency, enhance the value of the property and ensure the team is positive and successful. Specializes in overall tenant satisfaction and retention to reduce vacancy rates.

Super knowledgeable in all areas of property management, including leasing, rental, sales, maintenance and dedicated to providing excellent customer service to property owners, tenants, vendors, and residents to create thriving communities.

Marketing and Sales - Telkom

(2001-02 - 2001-12)

Police Officer - South-Africa Police Service

(2004-09 - 2005-01)

Security Guard - VIP Protection and Security Service - Presidential and Ministerial estate-Pretoria

• Static guard, patrols & access control

Explosive Dog Handler - South-African Police Service - O.R Tambo international airport

(2005-05 - 2008-12)

• Attend to bomb threats and investigations of explosives in suspected parcels
• Search VIP vehicles and their dwellings

Grant Administrator, Driver, and Customer Service Agent - South African Social Security Agency (SASSA)

(2009-01 - 2009-06)

Building Manager - City Property Administration

(2011-09 - 2012-06)

Oversees daily operations, maintenance, and safety of residential and commercial properties. Supervising staff members in general, cleaners, security personnel and coordinating external vendors and ensuring compliance with local safety and building regulations.

• Draft budgets and ordering of required equipment

Centre Manager - City Property Administration

(2012-06 - 2018-12)

Responsible for the full-cycle operation, financial performance, and tenant satisfaction of a retail property. Administer day to day operations of the facilities, marketing, leasing to ensure the mall remains profitable, safe, and appealing to shoppers.

• Ensure that tenant's provision of quality and maintaining customer service standards
• Ensure that the facility adhere to health and safety environmental procedures
• Attend to all tenants' complaints timeously and to report or update the property manager of all outstanding jobs

Commercial Property Manager and Parking Trainee - City Property Administration

(2018-01 - 2018-09)

Property Manager Parking Department - City Property Administration

(2018-09 - 2020-07)

• Perform monthly parking audits on both commercial and residential buildings
• Ensure that bay lines, disclaimer signage and warning signs are installed
• Investigate any foul play, maladministration/fraud, and corruption by both the tenants and the company officials
• Ensure that the parking plans are accurate, updated, and true reflection of the actual site
• Customer service function-to assist with all general queries, parking, leases, cancelations
• Requisition of maintenance of access control equipment

Sectional Title Property Manager - City Property Administration

(2020-09 - 2024-09)

Tenant Management-Market vacant units, conduct property views, screen applicants and facilitates lease agreements and renewals. Act as the primary contact point for resident inquiries and conflict resolution.

Financial administration: collect monthly rent, enforce late fees, manage security deposits, process budget and invoices, maintain accurate financial records for property owners.

Facilities and maintenance: schedule routine property inspections, coordinate repairs with contractors, and ensure the building meets health and safety standards.

Legal compliance: ensure all building operations adhere to local property laws, housing codes, and fair housing regulations.

• Customer service, strong interpersonal skills to handle resident complaints professionally
• Administrative functions comprehensively
• Conduct building inspections and liaise with body corporate
• Monthly building visits to ensure timeous, effective, and proactive repairs and maintenance interventions are applied
• Overseeing and coordinating property maintenance and repair tasks to ensure timely completion
• Preparing and managing budgets for each property, optimizing expenses without compromising service quality
• Ensure that managing agents and trustees follow the sectional title act accordingly
• Attend all AGM and trustee meetings within active portfolio

Rental and Sales Agent - Justsell properties

(2025-06)

Acts as an intermediary between Landlords and tenants, managing leasing and properties based on the landlord's mandate.

• Marketing the property
• Vetting clients
• Drawing up legally complaint lease agreement
• Managing deposits
• Conducting property inspections
• Collecting rent amount
• Coordinating maintenance

Senior certificate - Grade 12 - Rithlavile high school (1992 - 1996)

Certificate - Marketing Management N4 - Pretoria College (2000-01 - 2001-12)

Certificate - A+Support engineer (Computer technician) - Damelin College: Computer School (2001-01 - 2001-11)

Diploma - Project Management - College Campus (2011-01 - 2012-05)

Certificate - Basic Police Training - South-African Police Basic Training Institute (2004-02 - 2004-06)

National Diploma - Policing - Tshwane University of Technology (2005-06)

Certificate - Explosive Dog Handler course - S.A.P.S. Dog Training Institute (2005-01 - 2005-05)

Certificate - Excellent customer course - Public Administration-Leadership and Management Academy (2009-02 - 2009-02)

Certificate - B02(b)-Fire Fighting and Evacuation Procedures - Insurance Sector Education and Training Authority (2012-11 - 2012-11)

Certificate - Advance Training Course-Employment Equity Committee - The South African Labour Guide (2016-03 - 2016-03)

Certificate - Supervisory Management and Finance for Non-Financial Management - Imsimbi Training Institute (2016-04 - 2016-05)

Certificate of Competence - Real Estate NQF Level 04 - College of People Management and Development (CPMD) (2017-02 - 2019-12)