Tinyiko Luthando

Operations Management graduate from the University of Johannesburg with practical experience in warehouse operations, inventory management, retail sales, customer service, and administrative support. Proven ability to maintain accurate records, manage stock, support operational processes, and deliver excellent customer service in fast-paced environments. Highly organised, adaptable, and detail-oriented, with strong communication, problem-solving, and teamwork skills.

Eager to contribute to operational efficiency and continuous improvement within a dynamic organisation.

WAREHOUSE ASSISTANT at PICCADILLY (2023-03 – 2023-12)

• Received, inspected, and stored incoming stock while ensuring inventory accuracy.
• Picked, packed, and prepared customer orders for dispatch using barcode scanners.
• Applied FIFO principles, labelled stock, and identified damaged products to maintain stock quality.
• Assisted with stock counts and maintained accurate paper-based inventory records.
• Transported stock using warehouse trolleys while maintaining a safe and organised warehouse.

SALES ASSISTANT at SOMPIRE KIDS (2024-02 – 2024-03)

• Assisted customers with product selection, purchases, enquiries, and returns while delivering excellent customer service.
• Processed cash and card transactions accurately using the point-of-sale system and balanced the till.
• Received, unpacked, priced, labelled, replenished, and counted stock to maintain inventory accuracy.
• Merchandised displays and maintained a clean, organised, and visually appealing store.
• Resolved customer queries professionally and recommended additional products to maximise sales opportunities.
• Assisted with opening and closing store procedures while supporting daily sales and operational targets.

SALES ASSISTANT at SOMPIRE KIDS (2025-03 – 2025-04)

• Assisted customers with product selection, purchases, enquiries, and returns while delivering excellent customer service.
• Processed cash and card transactions accurately using the point-of-sale system and balanced the till.
• Received, unpacked, priced, labelled, replenished, and counted stock to maintain inventory accuracy.
• Merchandised displays and maintained a clean, organised, and visually appealing store.
• Resolved customer queries professionally and recommended additional products to maximise sales opportunities.
• Assisted with opening and closing store procedures while supporting daily sales and operational targets.

EXAMINATION ASSISTANT at EASTERN CAPE DEPARTMENT OF EDUCATION (2024-11 – 2024-12)

• Provided administrative support during the marking of the NSC examinations.
• Organised examination scripts and captured marks using official paper-based records.
• Verified mark calculations and ensured documentation was accurate and complete.
• Maintained strict confidentiality when handling examination scripts and mark sheets.
• Worked efficiently with examination officials to meet strict marking deadlines.

MATRIC – HOËRSKOOL PRETORIA WES (2016 – 2020)

DIPLOMA in OPERATIONS MANAGEMENT – UNIVERSITY OF JOHANNESBURG (2020 – 2026-06)