Tk Shack

Results-driven Financial Consultant with strong experience in financial services, retail leadership, and customer engagement. Skilled in analysing client financial needs, providing suitable product solutions, and building long-term relationships. Proven ability to consistently meet and exceed sales targets while maintaining high standards of professionalism and compliance.

Highly adaptable and detail-oriented with excellent communication and interpersonal skills. Committed to continuous professional development and passionate about helping clients achieve financial security and growth.

Financial Consultant - Old Mutual Finance

(2023-01)

• Conduct detailed financial needs analysis for clients
• Recommend appropriate financial products and services
• Maintain and grow a strong client portfolio
• Achieve and exceed monthly sales targets
• Ensure compliance with financial regulations and company policies
• Provide after-sales support and client follow-ups

Sales Associate - Sportscene

(2021-01 - 2023-12)

• Delivered excellent customer service and enhanced customer experience
• Achieved individual and team sales targets consistently
• Assisted in visual merchandising and stock replenishment
• Handled customer queries and resolved complaints professionally
• Supported store operations and teamwork initiatives

Supervisor - Truworths

(2015-01 - 2021-12)

• Supervised daily store operations and team performance
• Trained and developed new and existing staff members
• Managed stock control, inventory, and merchandising
• Ensured high standards of customer service delivery
• Monitored sales performance and implemented improvement strategies

Programme - Wholesale and Retail Operations (2016-01 - 2016-12)

Matric (2012-01 - 2012-12)