Tramaine Stone
General/Administrative Assistant
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About
I have extensive knowledge and experience as a General/Administrative Assistant. I am honest and trustworthy with a friendly outgoing personality, this enables me to build good relationships with clients and colleagues. I work well independently and as part of a team. I set high standards for myself and it shows in the quality of work I produce. My sense of responsibility, accuracy and thoroughness usually results in management entrusting me with tasks beyond my job description.
Experience
Educators Assistant - Gauteng Department of Education - Oakdale Secondary School
(2025-06 - 2025-11)
- Assist educators with lessons and classroom activities.
- Give learners extra support with schoolwork.
- Supervise learners during class and breaks.
- Greeted visitors, students, and parents, creating a friendly and professional front office environment.
- Answered phone calls and emails, directing enquiries to the correct staff members.
- Recorded student attendance, including absences and late arrivals.
- Assisted students who were unwell and contacted parents when needed.
- Completed general administrative tasks such as filing, data capturing, and preparing documents.
- Scheduled meetings and managed appointment calendars.
- Monitored visitor sign-in and followed school safety procedures.
- Handled mail, deliveries, and basic office organisation.
- Assisted with simple payments and issuing receipts when required.
- Emptying bins
- Assist in keeping classrooms, offices and school grounds clean and safe
- Moving furniture, equipment and learning materials
- Organising the storeroom
- Organise cleaning supplies to allow easy access for use
- Report maintenance and safety issues to management
General/Administrative Assistant - Gauteng Department of Infrastructure Development - Ennerdale Clinic
(2023-04 - 2025-03)
- Cleaning waiting rooms
- Cleaning of surfaces in preparation for clinical procedures
- Cleaning of consulting rooms
- Answered phone calls and responded to emails, directing enquiries as needed
- Scheduling appointments
- Data capturing – Ensuring the completion and accurate updating of client records and client information
- Compiling monthly statistics of clients who accessed the clinic
- Welcoming patients and visitors
- Overseeing of helpdesk and attending to patient queries
- Managing and controlling queues – direct clients to appropriate areas of the clinic facility
- Screen patients at waiting areas
- Filing of completed client's cards in alpha–numeric/chronological sequence
- Retrieval of files on request from departmental personnel
- Opening files for new clients
- Recording discussions and typing minutes of departmental meetings and forward to specific personnel
- Assisting nurses with patient care
Education
Events Management Certificate - Events Management - Oxbridge Academy (2024)
National Senior Certificate - Sir John Adamson High School (2024)
