Tshegofatso Chiloane

Organized and proactive Management Assistant with hands-on experience in office administration, customer service, and records management. Skilled in coordinating communication, managing filing systems, and supporting senior staff with scheduling and documentation. Passionate about delivering professional front-desk service and maintaining efficient office operations.

I completed Management Assistant (N6) and National Diploma with strong knowledge of Microsoft Office tools and administrative processes.

Management Assistant (Administrator) at Tshwane North TVET College (2024-01 – 2025-06)

• Manage data capture, office correspondence, and documentation (emails, calls, memos, and letters).
• Organize and maintain a comprehensive filing system to ensure office efficiency.
• Prepare and coordinate meetings, appointments, and college events.
• Assist HR with leave forms, reports, and administrative tasks.
• Deliver excellent customer service to students, staff, and visitors.

Administrator at Batlehile Debt Aid (2022-07 – 2022-12)

• Welcomed and assisted visitors in a professional manner.
• Answered and directed phone calls and client inquiries.
• Managed official documents, leave registers, and filing systems.
• Coordinated staff travel arrangements and office logistics.
• Handled daily queries and ensured smooth office operations.

National Diploma in Management Assistant (N4 – N6) – Tshwane North TVET College (2025-06)

Management Assistant (N4 – N6 and National Diploma) in Office Practice, Communication, Information Processing, Computer Practice – Tshwane North TVET College (2025-06)

Grade 12 in English FAL, Setswana HL, Mathematical Literacy, Geography, Life Science, Life Orientation – Hans Kekana High School (2016-12)