Tshepo Ernest

Professional driver with three years of experience in logistics and distribution, now seeking to transition into marketing roles. Proven track record in customer relationship building, brand representation, and efficient coordination. Skilled in communication, route planning, and safety compliance, with a strong commitment to delivering excellent service and promoting brand values.

Driver / Brand Ambassador - Nhlanhla Logistics (SAB Brewery)

(2021-01 - 2024-12)

• Delivered beverages to retail outlets, promoting brand visibility and customer engagement.
• Conducted pre-trip and post-trip vehicle inspections to ensure safety and reliability.
• Planned efficient delivery routes to minimize fuel consumption and enhance service.
• Loaded and secured cargo according to safety regulations, ensuring product integrity.
• Maintained accurate delivery logs and trip reports for marketing analysis.
• Communicated effectively with dispatch and customers, resolving issues promptly.
• Represented the company brand positively during all customer interactions.
• Adhered to company safety policies and traffic laws, ensuring consistent delivery quality.
• Assisted with warehouse loading during peak periods, supporting supply chain operations.
• Performed minor vehicle maintenance and reported major issues to management.

Driver / Customer Relations Coordinator - Fadel Logistics

(2019-01 - 2021-12)

• Transported general freight across major highways, ensuring timely deliveries.
• Performed daily vehicle checks and ensured roadworthiness for safe transport.
• Navigated using GPS and map reading to optimize routes, reducing delivery times.
• Managed loading and unloading of goods with care, maintaining product condition.
• Complied with all transport regulations and company policies for service excellence.
• Maintained communication with dispatch for real-time updates and coordination.
• Resolved delivery issues with professionalism and courtesy, strengthening client relationships.
• Kept vehicle clean and organized at all times, reflecting brand professionalism.
• Assisted in training new drivers on route procedures and customer service standards.
• Reported any incidents or delays promptly to management for smooth operations.

Volunteer Driver - South African Red Cross Society

(2022-01 - 2023-12)

• Transported emergency relief supplies to affected communities, supporting humanitarian efforts.
• Assisted in delivering medical equipment and supplies to clinics, improving access.
• Supported disaster response operations during floods and storms with timely logistics.

Community Transport Volunteer - Tembisa Community Development

(2020-01 - 2021-12)

• Provided transport for elderly residents to medical appointments, ensuring community care.
• Coordinated with local leaders to identify transport needs, optimizing service delivery.
• Maintained vehicle logs and ensured timely pickups and drop-offs, demonstrating reliability.

Grade 10 - Manamakgoteng High School