Tshimangadzo Davhana

Senior Desktop Engineer with 6 years of experience in a fast-paced corporate environment. Proven expertise in desktop maintenance, troubleshooting, and upgrade projects, including experience with Windows systems. Demonstrated ability to resolve complex technical issues, communicate effectively with clients and team members, and stay current with emerging desktop technologies.

EUC Senior Engineer - DAVHANA

(2016)

Senior Desktop Technician - CEOS TECHNOLOGIES /LHC

(2016 - CURRENT)

• Install, configure, and maintain desktop systems, including workstations, laptops, and peripherals
• Troubleshoot and diagnose issues related to desktop systems
• Provide technical support and assistance to users
• Maintain and update software and hardware inventories
• Implement security policies and procedures to protect systems
• Ensure compliance with industry standards and regulations
• 365 Microsoft, Printers, Boardrooms Setup
• ServiceNow, AD, Remote access, Citrix and OneDrive

Cabling Technician - DIMENSION DATA

(2012 - 2015)

• Installing new cable systems
• Troubleshooting and repairing existing cable systems
• Maintaining and updating cable documentation
• Maintaining inventory of cable and hardware
• Ensuring compliance with safety regulations and industry standards

IT Essentials CCNA 1 - 4 - Information Technology - Central Johannesburg College (2009 - 2011)

Leadership Management - Leadership - Talent Management Solutions (2011 - 2011)